Sales Consultant

Company Overview:

Volt Auto is Singapore's exclusive authorised dealer for the latest electric vehicles, providing vehicle distribution, retail, and after-sales services. As part of our continued growth, we have expanded with Volt Auto Select, our dedicated pre-owned vehicle entity.

Volt Auto Select is committed to providing customers with seamless and transparent car-buying experience. Backed by a commitment to quality, integrity, and exceptional customer service, Volt Auto Select strives to be a trusted destination for customers seeking reliable pre-owned vehicles.

We are seeking a Sales Consultant to join our team and drive the sales of our quality pre-owned vehicles. The ideal candidate is passionate about sales, possesses excellent customer service and communication skills, and is committed to helping customers find the right vehicle to suit their needs and budget. You will be responsible for delivering a professional and seamless purchasing experience, from the initial enquiry through to vehicle handover and after-sales follow-up.

• Actively promote and sell pre-owned vehicles, financing packages, insurance, warranties, and related value-added products.

• Engage with customers through showroom walk-ins, online enquiries, referrals, and prospecting activities to generate sales opportunities.

• Understand customers' needs, preferences, and budgets, and recommend suitable pre-owned vehicles.

• Conduct vehicle presentations and test drives, highlighting vehicle features, condition, specifications, and ownership benefits.

• Explain vehicle history, inspection reports, financing options, and trade-in processes with transparency and professionalism.

• Prepare quotations, negotiate sales, follow up on enquiries, and close sales in a timely manner.

• Coordinate with internal departments to ensure smooth processing of sales documentation, financing applications, vehicle preparation, and delivery.

• Ensure all sales documentation is accurate, complete, and compliant with company policies and regulatory requirements.

• Build and maintain strong relationships with customers to encourage repeat business, referrals, and positive customer experiences.

• Stay updated on market trends, competitor offerings, pricing, and the pre-owned automotive market.

• Achieve individual and team sales targets and contribute to overall showroom performance.

• Minimum 3 years of sales experience, preferably in the automotive, pre-owned vehicle, or related industries.

• Strong passion for the automotive industry and delivering exceptional customer experiences.

• Excellent communication, interpersonal, negotiation, and customer service skills.

• Self-motivated, target-driven, and able to work independently in a fast-paced environment.

• Strong organisational and time management skills with attention to detail.

• Willing to work flexible hours, including evenings, weekends, and public holidays when required.

• Possess a valid Class 3 driving license.