Account Manager
Listed on 2026-10-15
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Sales
Business Development, Account Manager, Sales Representative, B2B Sales
Job Summary:
The role will involve building strong customer relationships, understanding business needs, proposing suitable solutions, managing sales opportunities and working with internal teams to deliver quality solutions and services.
Account Management:
Manage assigned customer accounts and build strong, long-term relationships with key stakeholders.
Engage stakeholders and senior decision-makers to develop business opportunities.
Maintain good after-sales support to ensure customer satisfaction and retention.
Sales Generation:
Identify new business opportunities through prospecting, networking, referrals and account development.
Develop and manage sales pipelines to achieve monthly, quarterly and annual sales targets.
Identify cross-selling and up-selling opportunities within existing accounts.
Solution & Product Management:
Understand customer requirements and recommend suitable printing, IT products, solutions and services.
Conduct product and solution presentations or demonstrations where required.
Quotation & Proposal Preparation:
Prepare and present quotations and proposals based on customer requirements.
Support RFPs, tenders and major sales opportunities.
Customer & Internal Coordination:
Work with internal teams to ensure timely delivery and quality of products and services.
Manage customer requirements and follow up on actions throughout the sales process.
Sales Reporting & CRM:
Maintain accurate customer, sales opportunity and activity records in the CRM system.
Provide regular updates on sales performance, pipeline and account activities.
Market Research:
Monitor market trends and competitor activities to identify potential business opportunities.
Others:
Perform other duties as assigned by Management.
About you
Minimum Diploma or Degree in any discipline.
At least 3 years of working experience in the similar capacity.
Sales experience in IT office automation or similar industry is an advantage
Possess initiative with desire drive for excellence in a dynamic environment
Possess a successful track record in achieving set objectives
IT-savvy and possess own vehicle preferred
Passionate in engaging with customers and provide excellent service
Good communication and presentation skills with good command of English
Other Information
EA Reg No.: R1551305
License No. 22C1076
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