Senior Account Manager
Listed on 2026-10-16
-
Sales
Client Relationship Management, Account Manager -
Marketing / Advertising / PR
Client Relationship Management, Account Manager
Singapore
· Full-time, permanent
· 5+ years agency account management
· English fluent
· Reports to the Director
Work mode:
Hybrid
From Singapore holding groups to regional consumer brands, Un Fold Mart 's APAC clients trust us with their identity, their websites and their growth. We need a senior account lead who makes every one of them feel like our only client.
You'll own key accounts end to end: the relationship, the plan, the delivery and the growth, with our design, web, SEO and performance studio behind you.
What you will own- Key accounts. Be the senior day-to-day lead for our most important APAC clients
- Account planning. Quarterly plans, reviews and roadmaps that keep clients ahead
- Delivery. Brief the studio clearly, protect timelines and check quality before anything reaches the client
- Growth. Turn delivery into renewals, upsells and referrals
- Commercials. Scopes, change requests, estimates and on-time billing
- New business support. Join pitches for APAC prospects and help close them
- Days 1 to 30: Meet every client you'll lead, audit status, risks and opportunities
- Days 31 to 60: Account plans agreed with each client, delivery running on schedule
- Days 61 to 90: First upsell or extension signed, and a client health score in place
- Have 5+ years in account or client service management at a creative, digital or marketing agency
- Have led senior client relationships and grown accounts in value
- Are confident with scope, budgets and commercial conversations
- Work well with remote delivery teams across time zones
- Stay calm and solution-focused when things go wrong
Bonus points:
branding, website or performance marketing projects; experience across Southeast Asia.
- S $72,000 to S $95,000 per year, plus a performance bonus
- Senior client ownership and a direct line to the Director
- International colleagues across Europe, India and Canada
- 18 days of annual leave (Singapore legal minimum: 7 to 14 days by length of service), plus public holidays and medical benefits
Un Fold Mart is an equal-opportunity employer and considers applications fairly in line with the Tripartite Guidelines on Fair Employment Practices.
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