Operations Execuitve​/Manager

• Responsible and accountable for effectively managing the day-to-day operations/allocated contract sites and staffs by providing highest quality to employees and Clients
• Conduct investigations and vet incident reports submitted by the security team and prepare AAR of the incident
• Ensure all site requirements according to the site file and in compliance with PLRD requirements
• Ensure 100% compliance of security personnel deployed to contractual headcount, turnout and bearing, discipline, licensing conditions and code of conduct
• Ensure prompt distribution of site officers welfare items, stationaries, equipment’s, memos.
• Ensure all leave application forms hardcopy or electronically with MCs or any other letters such as resignation are being followed up and delivered to HQ
• Ensure monthly report for all sites are being delivered to Clients and documents submitted for billings
• Submission of weekly roster for all sites allocated are promptly updated
• Overall in-charge of day-to-day operations of security personnel redeployment to the sites preventing shortfalls
• Conduct OJT training for new hires and conduct refresher on SOP
• Handle workplace investigation, grievance and discipline
• Plan and schedule training for security personnel in alignment with PWM requirements
• Plan and conduct periodic exercises minimum 1 Exercise Drill/TTX per site to ensure the vigilance and operational capabilities of security personnel
• Any adhoc tasks assigned

• Maintain good working relationship with Clients
• Ensure service deliverables are met
• Attend to clients’ complaints, feedbacks and queries

No experience in the Security Industry are welcome

Minimum Diploma/Degree qualification from reputable institutions.

Candidates with a background as Commissioned Officers from the Singapore Armed Forces (SAF) or Senior Officers from the Singapore Police Force (SPF) are encouraged to apply.

* Open to Singaporeans and PR

* Only shortlisted candidates will be contacted