Assistant Lead - TGH

Boys' Town is a non-profit social service agency in Singapore dedicated to supporting children and youth in need. Founded in 1948 by the Montfort Brothers of St. Gabriel, Boys' Town began as a residential home for boys affected by the war and has since expanded to provide a continuum of services for children and youth in need.

Today, Boys' Town serves both boys and girls, from infants to young adults, many from disadvantaged or disengaged families who have experienced challenges such as neglect, abandonment, or abuse. Boys' Town provides holistic and integrated services including residential care, fostering services, respite care, youth outreach, adventure-based therapy, and clinical intervention.

As an organisation, Boys' Town is committed to meaningful social impact and professional practice. Staff work within multi-disciplinary teams of trained professionals, united by a shared purpose of making a positive impact in the lives of children and youth.

To ensure Operations in Boys' Town TGH run smoothly in the area of manpower, promote a child safe environment and enhance the youth's general well-being.

Assist Manager, TGH in his/her duties, and to cover the Manager, TGH, in his/her absence.

To work collaboratively with the Social Workers and clinical team in implementing relevant intervention and treatment for our residents.

To maintain the fidelity of the TGH model of care (Trauma Systems Therapy - TST)

Provides developmentally appropriate and trauma-informed care by applying principles of trauma, attachment and resilience, and an understanding of child and adolescent development.

To coordinate, monitor operations and to provide feedback, updates and recommendations to the Manager, TGH, on a regular basis.

To monitor Youth Specialists portfolio and their budget expenditure.

To train and align new hires (eg Youth Specialist) to Boys' Town SOPs.

To provide regular supervision to Senior Youth Specialists and Youth Specialists.

To ensure the residents and staff follow Boys' Town Code of Conduct.

To plan and revise daily/holiday programme for the residents.

To motivate and actively engage our residents to participate in the daily and Boys' Town programmes.

To review and print new Handbook to new residents and explain rules and regulations in Boys' Town.

Work in close collaboration with the other staff of the Home and of the other components of Boys' Town in matters pertaining to the welfare of our residents.

To carry out any other assigned administrative duties in support of other programmes.

To furnish the Manager
-TGH, with the compiled monthly/quarterly report for MSF and Boys' Town.

Support/ conduct research when called upon for their respective functions.

Maintain complete confidentiality of all information pertaining to the residents of Boys' Town

Be flexible in your working hours, according to the needs of the programmes and residents.

To assist the Manager
-TGH, in ensuring compliance of policies and regulatory requirements of Boys' Town, MSF and other governing bodies together with keeping proper documentation as required.

To ensure that all documents (SOPs, Portfolio, Fire-drill Report, BOV Report) are ready for checking by the management.

To assist in the planning and monitoring of budget and duty rostering for the youth workers

To assist the Manager in providing orientation, mentorship, and supervision for new and existing youth workers on their respective portfolios.

To participate in mid-level management planning and discussions i.e. Interviewing of new Youth Specialists.

To assist Manager-TGH and Head of Residential Services in the areas of CCTV review and…