Social Worker, Mental Health

We are seeking a passionate and experienced Social Worker to join our team. Reporting to the Head of Client Services
, you will be responsible for providing professional social work services to persons with visual impairment and their families through casework, counselling, group work, advocacy and community resource coordination.

The Social Worker adopts a client-centred and strengths-based approach to support clients in achieving their rehabilitation goals, enhancing psychosocial well-being, and promoting independent living and community integration.

• Conduct comprehensive intake assessments and interviews with clients, family members, and caregivers, including registration for SAVH services

• Assess clients’ psychosocial, financial, family and support needs, and develop appropriate intervention plans

• Develop, implement and review set goals with clients and relevant stakeholders measurable outcomes

• Provide case management and follow-up services to support clients’ rehabilitation and adjustment to vision loss

• Conduct home visits where required to better assess client’s living conditions and support needs

• Maintain accurate, timely, and comprehensive case records, case notes, assessments, and related documentation in accordance with organisational policies and professional standards

• Collaborate and participate in case discussion with internal departments and multidisciplinary teams to ensure coordinated and client-centred service delivery

• Liaise with healthcare institutions, social service agencies and community partners on referrals, rehabilitation, and support services

• Work with relevant stakeholders to facilitate clients’ access to appropriate community resources, financial assistance and social support

• Support the coordination and utilisation of Low Vision Devices (LVDs) through the Assistive Device Centre (ADC), including facilitating communication among clients, healthcare providers, and relevant stakeholders.

• Encourage and support client participation in the Vision Rehabilitation Programme (VRP) to promote engagement and rehabilitation outcomes

• Provide counselling, emotional support, appropriate psychosocial interventions to clients and their families

• Support clients in adjusting to vision loss and developing coping strategies, resilience and self-advocacy skills

• Provide support in areas such as family relationships, financial difficulties, social isolation, emotional well-being and independent living

• Identify and respond appropriately to clients who may require additional or specialised support, including making referrals to relevant services where appropriate

• Support clients and families during period of crisis or significant life transitions, with appropriate consultation and supervision where required

• Participate in outreach, engagement, and Association events to increase awareness of Association’s services available to persons with visual impairment

• Contribute to and support community initiatives that promote inclusion, accessibility and participation of persons with visual impairment

• Gather feedback from clients and stakeholders to identify service needs and opportunities for improvement

• Monitor and evaluate client progress against intervention goals

• Prepare case reports, programme statistics and other documentation required for service monitoring, evaluation, and funding requirements, including submissions via the EPES system

• Participate actively in case discussions, team meetings, supervision, training, and professional development to enhance service delivery and maintain…