Specialty Admissions & Medical Clinic Referral

Location:

Sioux Center, IA

PRN

Day Shift (United States of America)

For over 70 years, Sioux Center Health has served patients with Jesus’ healing ministry. With eight locations located in Sioux Center, Iowa and surrounding communities, we take great pride in providing superior care in our state‑of‑the‑art facilities.

There’s no other way to say it:
You will love working here. Between our strong mission and our great people, we have nurtured a pretty exceptional culture at Sioux Center Health.

Working with us means making a real difference in the lives of our community members. Your talents and your passions are truly appreciated here. In addition to the service we provide, Sioux Center Health also supports our community with sponsored programs and events, and other volunteer work. If this is your passion, you need to consider joining our team driven to provide quality care and services within a caring Christian culture.

Sioux Center Health has been awarded Top Workplace honor by The Des Moines Register, and won Best of the Northwest in 12 healthcare categories. Sioux County also ranked #6 in the nation for being one of the Healthiest Communities according to U.S. News & World Report and CVS. There’s a reason we are a recognized healthcare leader.

• Summary
• The Patient Access Representative is responsible for greeting incoming outpatient services patients and visitors, performing outpatient registration duties including entering pertinent patient information, explaining various registration forms, and verifying insurance eligibility for services while providing excellent care and service to patients, guests and fellow employees at all times. This position requires some independent judgment and a working knowledge of department procedures related to work performed to contribute to the efficient operation of the department.
• The Referral Representative is responsible for processing referrals made by providers by scheduling the appointments with the patient present following their clinic appointment or by gathering information from the patient and following up in a timely manner. This position schedules orders for radiology tests, physical therapy, and specialty clinics.

• As determined (day, evening, occasional Saturday)

• High school diploma or general education degree (GED); or one or more years of related experience and/or training; or equivalent combination of education and experience preferred. Bi‑lingual experience preferred but not required.

• N/A

• Answers incoming calls, screening as necessary, and transferring as requested. Greets and directs employees, visitors, patients, business representatives and the general public arriving at the facility.
• Provides general information regarding the facility and department functions and procedures. Communicates with team members throughout various areas within the facility; use of telephone, mobile communication, computer and other office related equipment for this purpose. Operates overhead page system. Processes computer admissions and patient transfers within the facility, interviews patients or relatives regarding personal and insurance information; instructs patients and relatives of related policies and procedures;
  
  records and types patient and insurance information and obtains appropriate signature. Ensures all the necessary consents and HIPAA forms are signed and completed. Must be able to maintain strict confidentiality of patient information.
• Preparation of appropriate paperwork for next day’s patient schedules. This may include pre‑registration, insurance eligibility checks, gathering of appropriate forms for privacy, consent and signature and reminder phone calls.
• Processes documents of straightforward nature requiring somewhat expanded knowledge of procedures; check documents for accuracy and completeness of specific entries; maintains files and records of documents processed for ready access; records data onto…