Receptionist, Administrative​/Clerical

Client Service Professional/Receptionist – Seasonal

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

We are committed to a long‑term transformation plan called Block Next, which focuses on innovation, client experience, and sustainable growth. This roadmap elevates how we work, serve, and lead in our industry.

A typical day involves helping clients make confident, informed decisions about their lives, careers, and finances. You will build strong client relationships, answer phones and greet clients warmly, match them with the best‑suited tax professional, and schedule appointments to fit their preferences. Your focus will be on wowing clients now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales or marketing experience (preferred)

• Answer phones and greet clients in a personalized, friendly, inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule appointments according to client preferences
• Ensure all client needs are met during service (in person, over the phone, or virtually)
• Maintain office cleanliness and organizational resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply)
• to checkout all available benefits

H&R Block remains committed to building a connected culture—trust, care, and connections define our environment. Everyone feels safe to bring their authentic self to work every day and belongs as part of a larger team. This role offers you an exceptional work environment recognized worldwide on best‑company lists.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Seniority level:
Not applicable

Employment type:

Full‑time

Job function:
Administrative

Industry: Retail

Location:

Sioux City, IA

#39501