Patient Access Associate

Patient Access Associate - Downtown

Unity Point St. Luke's-Downtown, 36 hours weekly (8:00 a.m. – 8:00 p.m. Sun–Tue)

Overview

The Patient Access Representative assists with patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process. The role addresses patient inquiries, offers financial counseling, and manages patient flow. It also supports administrative tasks, resolves billing issues, and ensures compliance with financial and insurance procedures.

Benefits

• Paid time off, parental leave, 401(k) matching, and employee recognition program.
• Dental, health, paid holidays, short- and long-term disability, and pet insurance.
• Early access to earned wages with Daily Pay, tuition reimbursement, and adoption assistance.

Responsibilities

• Engage with patients/legal representatives to obtain and input accurate demographic and insurance data.
• Consistently schedule, register, and obtain signatures.
• Ensure all data collection is accurate, complete, and compliant.
• Follow all policy and procedures related to optimal financial performance.
• Utilize tools such as real-time eligibility responses, online resources, phone, or fax to verify eligibility.
• Understand and communicate patient benefit information and follow collection guidelines.
• Demonstrate UnityPoint’s FOCUS Values in all actions and interactions.

Qualifications

• Education:
• High school graduate required.
• Medical-related diploma or certificate preferred.
• Completion of Medical Terminology Course/Module within 12 months of hire.
• Experience:
• One year of medical office or equivalent experience preferred.
• Insurance billing for medical or hospital preferred.
• License(s)/Certification(s):
• Valid driver’s license required for work-related driving.
• Obtain CPI/MOAB certification within 6 months of hire and maintain yearly.

Entry level

Full-time

Health Care Provider

Hospitals and Health Care

Location:

Sioux City, IA