Food Service Aide-Nutritional Services

Morning Shift

Prepare, provide and serve attractive and quality food with a friendly, safe and courteous manner to all patients in accordance with all department policies & procedures. Perform duties of cleaning and sanitizing dishes, pans, and equipment throughout the department. To fill and deliver nursing unit kitchen supplies as assigned. Provide excellent customer service.

• Area of Interest:
  Support Services
• FTE/Hours per pay period: 0.5
• Department:
  Nutritional Services – SLRMC
• Shift: AM
• Job

• Prepares, provides, and serves attractive and quality food and service as assigned.
• Maintains good portion control.
• Utilizes positive customer service skills such as smiling, offering suggestions, providing for special requests, etc.
• Uses AIDET to ensure patient experience and verify patient identification.
• Delivers patient trays to all areas of the hospital.
• Notifies nurses of carb control tray deliveries.
• Notifies dieticians of calorie counts for assigned patients.
• Assists in menu collection for critical care patients, non‑English‑speaking patients, and low‑literacy patients.
• Uses CBORD diet office software competently and completes daily CBORD tasks.
• Modifies menus following medical staff‑approved Diet Manual guidelines and meal patterns/goals established by the dietitian for inpatients.
• Accurately processes diet orders and changes for each meal, checking menu against diet orders, completeness, preferences, and adequacy of selection.
  
  Assists specified departments with ordering floor stock and delivers ordered floor stock to departmental kitchens.
• Operates department equipment correctly.
• Clears and restocks dishes, food, supplies, and beverages during hours of operation as assigned.
• Practices HACCP guidelines for food handling, maintains a clean and safe condition, monitors and records temperatures, and reports equipment malfunctions to a supervisor.
• Checks out with Supervisor or Team Lead at the end of the shift.
• Fulfills all other designated tasks pertinent to the success of the NFS department.
• Demonstrates UnityPoint Health Values and Standards of Behaviors and adheres to policies, procedures and safety guidelines.
• Demonstrates ability to meet business needs of the department with reliable attendance.
• Maintains current licenses and/or certifications required for the position.
• Applies knowledge of HIPAA, JCAHO, DNV, OSHA and other regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded programs regarding fraud, waste and abuse and reports any concerns to the appropriate staff.

• No experience necessary.
• Writes, reads, comprehends and speaks fluent English.
• Multicultural sensitivity.
• Basic Microsoft Office computer skills.
• Customer/patient focused.
• Critical thinking skills using independent judgment in making decisions.
• Familiarity with food service equipment such as soft‑serve machine, coffee urn, iced tea machine, salad bar, hot steam table, fountain pop, refrigerators, freezers, knives, and other pertinent equipment.

• Paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long‑term disability, and pet insurance for your four‑legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement, and adoption assistance.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.