Food & Beverage Director

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Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel, complementing the casino are three bars and two restaurants, including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant.

Guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection.

Salary: $150,000 – $170,000

The Director of Food & Beverage provides leadership and strategic planning to all facets of department operations to achieve revenue and customer service objectives.

• Oversee the hiring, training, development and efficient management of Food & Beverage staff
• Plan and organize workloads and staff assignments, train, motivate and evaluate assigned staff
• Establish department standards, guidelines, and objectives, and maintain administrative processes such as budget and staffing
• Analyze and monitor operation reports and financial statements to ensure revenues, expenses and labor meet or exceed budgets
• Direct all food service outlets within the property, including concessions, restaurants, buffets, etc., by completing staff schedules and payroll
• Direct restaurant and beverage operations to ensure maximum profitability, appropriate product quality and safe food production for guests
• Oversee menu development to ensure maximum quality and appropriate pricing of new Food & Beverage offerings
• Review strengths and weaknesses of all food, beverage, and retail operations to implement changes and allocate resources efficiently
• Communicate effectively with suppliers regarding product specifications to identify departmental needs while adhering to cost‑control procedures
• Ensure guest satisfaction through constant interactions and develop customer loyalty
• Attract guests by participating in setting marketing policies and goals
• Maintain and enforce compliance with health, safety, food handling, and hygiene codes and standards
• Perform other related duties as assigned

• Demonstrated leadership and management skills
• Ability to strategize and plan over a one‑to‑three year period
• Excellent customer service and interpersonal skills
• Strong public speaking, presentation and communication skills
• Ability to work under stress in a fast‑paced environment
• Advanced knowledge of menu development, costing, labor management, food trends and service as well as overall restaurant operations preferred
• Digital literacy in computer programs related to the Food & Beverage department

• High school diploma or equivalent preferred
• Bachelor’s degree in business administration, hospitality management or related field
• Seven to ten years of progressive experience in a food & beverage environment preferred
• Must obtain valid gaming license, where applicable

• The employee is required to stand for the duration of the shift.
• Perform duties that involve sitting or standing, walking, using hands, reaching, climbing or balancing, stooping, kneeling, crouching, or crawling, and talking or hearing.
• May be required to lift up to 50 pounds.
• May work long hours, including nights, weekends, and holidays.
• Noise level usually moderate to loud.
• Environment may vary in crowds, noise, and smoke depending on assigned station and customer volume.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Director

Full‑time

Management and Manufacturing

Gambling Facilities and Casinos