IT Operations Technician

Overview

Join to apply for the IT Operations Technician role at Epic
. This position is based on our campus in Madison, WI and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

• Monitor the hosting infrastructure stack and respond swiftly to problems as part of the Epic Hosting team.
• Employ investigative and troubleshooting skills across tools to identify and resolve routine and complex network, hardware, virtualization, and presentation issues.
• Collaborate with contacts from healthcare organizations to address impact, communicate issues, and perform system builds.

• Relocation to the Madison, WI area (reimbursed)
• A history of academic and professional success
• Exceptional interpersonal, communication, initiative, and leadership abilities
• Available to work second or third shift hours
• Eligibility to work in the U.S. without sponsorship
• COVID-19 vaccination

• Knowledge of Internet networking protocols and tools like TCP/IP, ping, and trace route
• Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
• CompTIA+, CCNA, Network+, or Linux+ certification
• Knowledge of VMware

• Entry level

• Full-time

• Information Technology

• Computer Networking and Information Technology & Services

Equal Employment Opportunity:
Epic is an Equal Opportunity Employer. See our full non-discrimination statement at