Clinical Pharmacy Consultant​/Informaticist

We’re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with.

We shape new game‑changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world‑class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech‑powered and intelligence‑fueled experiences. We combine human‑centered design, powerful data, and strong tech to accelerate transformation  will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience.

Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game‑changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World’s Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Join us and be part of this journey towards greater opportunities and brighter futures. Concentrix is seeking an experienced Clinical Pharmacy Consultant / Informaticist.

• Lead clinical discovery workshops across health-system stakeholders to map pharmacy workflows, document clinical logic, and define key performance indicators across five prioritized analytics horizons.
• Outpatient infusion margin optimization and cross‑setting care navigation
• Clinical quality, safety, and antimicrobial stewardship
• Procurement, 503B aggregation, and supply chain optimization
• Labor productivity, chair capacity, and accurate unit of service frameworks
• Controlled substance diversion surveillance and compliance auditing
• Develop detailed functional use‑case specifications that connect clinical intent, operational performance, and financial realization.
• Differentiate standard business intelligence requirements from predictive AI and advanced modeling needs.
• Apply prioritization scoring criteria to evaluate use cases based on financial ROI, clinical safety impact, regulatory compliance weight, and technical data feasibility.
• Map and trace transactional data lineage across a complex, multi‑vendor enterprise ecosystem to support the design of a robust Master Drug Index using NDCs and RxNorm CUIs.
• Analyze and document data structures across Epic EHR and scheduling systems, including Willow, Beacon, Cadence, Clarity, Caboodle, and Epic Inpatient MAR.
• Reconcile transactional outputs from pharmacy automation and compounding platforms, including Dose Edge IV workflow systems and Omnicell / BD Pyxis Knowledge Portals.
• Define data requirements for safety, surveillance, and risk platforms, including Control Check, Origami Risk SEMS, and native Epic Willow tools.
• Track and audit data structures across retail pharmacy, 340B, cost‑accounting, procurement, and supply channels, including Enterprise Rx, Sentry Data Systems, Strata Jazz, Civica Dashboards, Cencora ABC Order, Cardinal Health Specialty, QuVa Pharma…