Field Service Technician - Heavy Equipment

Ziegler CAT has an opening for a Field Service Diesel Technician working on heavy construction equipment to support customers surrounding our Sioux City, IA location. A company truck is provided.

SEE YOURSELF AT ZIEGLER Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development.

This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The pay range for this position is $38.00 to $51.00

Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes:

Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 19 paid holidays
401(k) plan with company contribution and matchHSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year Short-Term and Long-Term Disability Insurance, FSA & EAPPaid Parental Leave & Funeral Leave Fitness membership discount

Education Assistance Safety Boot Reimbursement, PPE & Uniforms provided

Tool Insurance Safe, clean and friendly work environment

Responsibilities:

Diagnoses and repairs Caterpillar equipment including compactors, excavators, loaders, dozers, and other heavy construction equipment, compact equipment, aerial equipment and paving equipment

Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, diesel, and electrical systems

Work safely at all times, following company policies, procedures and standards

Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed

Willing to respond to after hour emergency calls as directed by supervisor

Work collaboratively and assist other technicians as needed regarding troubleshooting repairs

Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory

Qualifications:

2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience3+ years of relevant diesel equipment repair experience, preferably some field experience

Working knowledge of hydraulics, transmissions, undercarriage, track systems, engine and emission components, electrical, and fuel systems; previous experience with CAT equipment preferred

Ability to write and communicate effectively, interact with supervisors, customers and team members

Basic computer skills to document work orders and utilize online diagnostic systems

Own mechanic tool set Ability to maintain a safe and clean work environment including service truck

Willing and able to respond to after-hour emergency calls as directed by the supervisor

Able to operate equipment safely

Must have and maintain a clean driving record

Pass a DOT pre-employment drug screen & physical due to the role being deemed safety-sensitive DOT Med card or ability to obtain is required

Minimum

Physical Requirements:

Minimum

Physical Requirements:

Push/pull up to 50 lbsLift/carry up to 60 lbsLift bulky objects

Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat,…