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Client Care Coordinator
Job in
Sioux Falls, Minnehaha County, South Dakota, 57102, USA
Listed on 2026-01-12
Listing for:
Allen Edge Real Estate Team
Full Time
position Listed on 2026-01-12
Job specializations:
-
Administrative/Clerical
Real Estate Agent, Business Administration
Job Description & How to Apply Below
Client Care Coordinator
A fast-paced, top-performing real estate team is seeking a driven and dynamic Client Care Coordinator. This key team member delivers exceptional support to both agents and clients by managing transaction details, providing world-class service, and maintaining efficient communication. The ideal candidate is dependable, organized, articulate, tech-savvy, and thrives in a fast-paced environment. A desire to learn, grow, and contribute to a high-energy team is essential.
Key Qualities:
- Professional, positive, and polished communication style
- Strong problem-solving and multitasking abilities
- Highly organized with meticulous attention to detail
- Adaptable and calm under pressure
- Friendly and people-oriented with excellent customer service skills
- Able to prioritize tasks and meet deadlines consistently
- Manage all aspects of buyer and seller transactions from contract to close
- Coordinate title, escrow, mortgage, and appraisal processes
- Schedule inspections and track repair completion
- Maintain consistent communication with clients, agents, lenders, title companies, and vendors
- Ensure all required documents are submitted for compliance
- Organize possession details and moving timelines
- Schedule, and coordinate closings
- Enter and manage client information in CRM database
- Conduct 30-day client-up check-in calls
- Make client care and event confirmation calls to agent database
- Collect testimonials and client experience feedback
- Track daily agent activities and report key metrics to CEO
- Assist with team marketing initiatives, event coordination, and promotional projects as needed
- Create simple marketing materials and communication pieces using Canva
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