Operations Support Associate

Job Title:
Operations Support Associate / Data Entry Specialist
Location: Sioux Falls, SD
Max Pay Rate: $18.10/hr
Type: Contract (3 months)
Schedule: Monday–Friday, 8:00 AM – 4:30 PM
Onsite: 5 days/week (required)
Overtime: ~5 hours/week required after training

We are seeking reliable, detail-oriented Operations Support Associates to assist with high-volume processing during the upcoming tax season. This is a production-focused role involving data entry, document processing, and decision-making within established procedures. Attendance and accuracy are critical.

• Process and review returned tax documents accurately and efficiently

• Perform data entry using internal systems (10-key and keyboarding)

• Follow established procedures and guidelines for document handling

• Make basic decisions based on defined rules and instructions

• Work across multiple systems and screens simultaneously

• Meet daily productivity and quality targets

• Work required overtime once fully trained

• 6+ months of operations support, data entry, or administrative experience

• Strong PC skills, keyboarding, and 10-key proficiency

• Basic Microsoft Office knowledge (Word, Excel)

• High attention to detail and accuracy

• Ability to sit and work at a computer for extended periods

• Strong attendance and reliability (very important for this role)

• Flexibility to work overtime as required
  
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