Program Support Assistant; OA)

This position is a Program Support Assistant (OA) within the Environmental Management Service (EMS) at the Department of Veterans Affairs in Sioux Falls
- South Dakota. The role provides essential administrative and clerical support to ensure the efficient operation of the EMS department. The position requires strong organizational - communication - and office automation skills to assist staff and management in daily operations.

This position is a Program Support Assistant (OA) within the Environmental Management Service (EMS) at the Department of Veterans Affairs in Sioux Falls
- South Dakota. The role provides essential administrative and clerical support to ensure the efficient operation of the EMS department. The position requires strong organizational - communication - and office automation skills to assist staff and management in daily operations.

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 10/19/2026. Typing Proficiency Requirement:
You must be able to type at least 40 words per minute. You may qualify based on your experience and/or education as described below:
Specialized Experience GS-05:
You must have one year of specialized experience equivalent to at least the next lower grade level (GS-04) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include: providing administrative and/or clerical support to include preparing correspondence - reports - and maintaining records; scheduling appointments - managing calendars - timekeeping - and/or coordinating meetings for a team or department;

utilizing office automation software (e.g.

- word processing - spreadsheets - databases) to create - edit - and manage documents and data; and communicating with staff - management - and external stakeholders - both verbally and in writing - to relay information and resolve routine issues. OR

- Education:

Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 4 years of education above high school.

NOTE:

This education must have been obtained in an accredited business - secretarial or technical school - junior college - college or university; transcripts are required. OR
- Combination:
Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of successfully completed post-high school education and specialized experience as described above to meet the total experience requirements.

Note:

Only education in excess of the first 60 semester hours (i.e.

- beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

NOTE:

Transcripts are required.

Physical Requirements:

You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. The work is mostly sedentary. It requires sitting - walking - standing - bending and carrying light items such as books - papers and files.

At times - long hours may be spent operating a personal computer and/or typing. Work Conditions:
Work is performed in an office setting. The work requires the use of safe work practices that include office equipment - avoidance of trips and falls - and observation of fire regulations. The work area is adequately lighted - heated and ventilated. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://(Use the "Apply for this Job" box below)..

• Major duties include:
  Provides administrative and clerical support to the Environmental Management Service (EMS) department
• Prepares correspondence - reports - and other documents as required by the department
• Maintains and updates records - files - and databases in accordance with established procedures
• Schedules appointments - meetings - and coordinates calendars for EMS staff
• Assists in the preparation and tracking of work orders and service requests
• Communicates with staff - management - and external stakeholders to relay…