Bilingual Customer Care Associate

Bilingual Customer Care Associate – Full Time page is loaded## Bilingual Customer Care Associate – Full Time remote type:
On-Site locations:
Sioux Falls, SDposted on:
Posted 6 Days Agojob requisition :
R-18

At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our  and Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way.

From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.
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* Job Description:

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* Location:

** Sioux Falls, SD  
** Shift:
** Monday - Friday ranging from 8:00am - 9:00am and ending between 5:00pm and 6:00pm. Rotating Saturdays 9:00am - 12:00pm  
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* Job Schedule:

** Full-Time  
** Company:
** First PREMIER Bank
** About the Role
** This role provides customer support to bank customers through telephone, email and messaging and delivers best-in-class customer support as the primary point of contact for inbound customer issues/inquiries.
** Job Duties and Responsibilities
*** Interacting with customers in a professional manner
* Provide best-in-class customer support for online and offline banking
** Skills and Qualifications
*** Exhibit a high level of personal ownership
* Can resolve customer issues and help deepen the customer relationship with First PREMIER Bank
* Possess mastery of the English language with exceptional verbal and written communication skills
* Ability to work accountably and focus independently, while still working as part of a team
* Strong critical thinking abilities, attention to detail, analytical and problem-solving skills
* Education and/or minimum of 1 year of experience in banking and/or customer relations required
** Competitive Benefits Package
*** Full medical benefits when working 20+ hours per week
* Traditional and High Deductible health plan options available
* FREE dental and vision coverage
* Generous Paid Time Off plans
* 401(k) – dollar-for-dollar match up to 5% of total compensation
* Special discounts and offers for events at the Denny Sanford PREMIER Center
* PREMIER Wellness Program
* Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
* Fun Employee Parties
** Our Culture
*** Emphasis on personal success, respect, health, wellness, fun and giving back
* Employees are rewarded, valued, and celebrated for hard work
* Various Career advancement opportunities and growth
* Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more remote type:
On-Site locations:
Sioux Falls, SDposted on:
Posted 7 Days Ago
** We Value People
** At PREMIER you get more than a paycheck, you get a rewarding career where you can make a difference! Headquartered in Sioux Falls, South Dakota, First PREMIER Bank and PREMIER Bankcard are considered one of the nation’s strongest financial organizations. We have achieved this success thanks to our commitment to always doing what is right for our employees, customers and the communities we serve.

We value people and treat our employees as our greatest resource. We actively invest in their professional growth and development, make a strong effort to recognize achievement and take the time to celebrate success.
** Spirit of Giving Back
** Giving back to our communities is at the heart of PREMIER. We support nearly 700 organizations, non-profits and events. Paid volunteer hours encourage PREMIER employees to get involved in the community. Our employees annually volunteer an average of 33,000 hours for…