More jobs:
Escalation Specialist
Job in
Sioux Falls, Minnehaha County, South Dakota, 57102, USA
Listed on 2026-10-17
Listing for:
Dexian
Full Time
position Listed on 2026-10-17
Job specializations:
-
Customer Service/HelpDesk
Banking & Finance, Bank Customer Service -
Finance & Banking
Banking & Finance, Bank Customer Service
Job Description & How to Apply Below
Must Haves:
- At least 2 years of customer service experience speaking with escalated calls or upset customers.
- Financial services (banking, mortgage, brokerage) or insurance industry experience.
- Professional communication skills
B
Position Type/Duration of Assignment:
12 month contract to start – Possible extensions
Schedule (is based on department need)
- M – F standard hours 8am-4:30pm
- Hybrid schedule
: 8 weeks of onsite training, most likely onsite but there is a chance it could move to a hybrid schedule (cannot miss any time during training)
We would love to welcome a new Escalation Specialist to our organisation in Sioux Falls, SD, United States.
Learn more about the Escalation Specialist role in the description above.
We appreciate your interest in this position.
Join Dexian and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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