Tax Expert - Tax

Tax Expert - 2+ Yrs Paid Tax Experience Required

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Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Turbo Tax Live Seasonal Local Service Experts in one of our new Turbo Tax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Turbo Tax Live - Seasonal Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”

You will work on-site from a Turbo Tax location, serving customers both in-person and virtually using Intuit Turbo Tax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. You will be the go‑to expert for clients ranging from simple W2 filings to complex business income, amendments, or investments.

In addition, you will play a key role in growing Turbo Tax’s client base within the local community, establishing long‑term relationships, and driving customer loyalty. Turbo Tax will provide a straightforward playbook, essential tools, and dedicated support to facilitate your success. This role is non‑exempt and requires onsite presence at a Turbo Tax location in the United States on a seasonal basis.

• Provide Tax Expertise – give hands‑on tax advice and complete preparation services for Turbo Tax clients, handling simple to complex tax situations.
• Be a Proactive Community Ambassador – cultivate a robust customer base for Turbo Tax, engage prospects, nurture leads, and convert them into long‑term clients.
• Educate and Communicate Confidently – represent Turbo Tax in the local community and host engaging learning events.
• Build Relationships – connect with people, demonstrate empathy, and build long‑term trust.
• Deliver a Best‑in‑Class Customer Experience – interact with customers both in-person and via video communication tools, addressing inquiries and helping them overcome tax‑related challenges.

• Possess active, unrestricted credentials: EA, CPA, or Practicing Attorney with strong tax preparation experience.
• Have an active Preparer Tax Identification Number (PTIN).
• Minimum of 2 years paid experience filing 30 or more federal and state individual 1040 tax returns per season using professional software.
• Familiarity with Circular 230.
• Willing to work a static weekly schedule with a minimum of 24 hours per week at a Turbo Tax location.
• Interest in building a local and online social presence as a Turbo Tax Expert.
• Bilingual (English/Spanish) communication skills are a plus.
• Experience in holistic tax advisory services beyond filing.

• Passionate about empowering customers and simplifying taxation.
• Passionate about community engagement and marketing.
• Entrepreneurial and self‑driven with a business ownership mindset.
• Exceptional customer service skills, high empathy, friendly, professional demeanor.
• Strong verbal and written communication.
• Ability to work independently in a fast‑paced environment while managing multiple priorities.
• Proficient with tax preparation software and CRM/sales tools.

• Must reside within the United States.
• Must possess or obtain any related state licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. Expected base pay varies by location:

• Bay Area California $30.60 – $36.10
• Southern California $30.60 – $36.10
• Colorado $29.20 – $34.50
• Hawaii $30.60 – $36.10
• Illinois $29.20 – $34.50
• Maryland $29.20 – $34.50
• Massachusetts $30.60 – $36.10
• Minnesota $26.20 – $30.90
• New Jersey $30.60 – $36.10
• New York $30.60 – $36.10
• Ohio $26.20 – $30.90
• Vermont $29.20 – $34.50
• Washington $30.60 – $36.10
• Washington DC $29.20 – $34.50

Position eligible for cash bonus, equity rewards, and benefits. Pay is based on job‑related knowledge, skills, experience, and work location. Pay equity reviews are performed regularly across categories of ethnicity and gender.