PT Optical Sales Associate

Join to apply for the PT Optical Sales Associate role at Shopko Optical

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services.

As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients.

Enjoy on-the-job training and certification opportunities.

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

• Provide excellent customer and patient service according to company and Optical Center standards.
• Analyze patient eyewear needs.
• Recommend specific lenses, lens coatings and frames to satisfy patient needs.
• Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions.
• Order and dispense eyewear accurately and professionally.
• Assist patients with proper frame repairs and adjustments.
• Show patients how to insert, remove and care for their contact lenses.
• Assist Optometrist with case histories and screenings.

• Maintain a complete knowledge of third-party plans and claims.
• Explain promotions and special lens offerings to patients and customers.
• Balance accounts.
• Prepare work orders containing specific instructions for Optical Lab.
• Process medical billing information.
• Ensure proper merchandising of frame inventory.

• High School Graduate or equivalent.
• Maintain license as required by state.
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing is preferred.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing.

• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication.
• Able to read and write at a high school graduate level.
• Able to sit or stand for extended periods of time.
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.).
• Ability to lift 10 to 20 pounds.
• Ability to see (Near, Distance, Color, and Depth Perception).
• Manual and finger dexterity, as well as hand/arm steadiness.
• Ability to grip and hold items.
• Good eye and hand coordination.
• Able to operate a cash register, various optical equipment and tools.
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines.
• Able to travel independently to support Company objectives and personal development.

• Competitive wages & sales incentives.
• Volunteer pay.
• Sick pay:
  Eligible teammates accrue sick leave per state law.
• 401K with match and vested at 100%.
• Employee assistance program.
• On the job training & certification.
• Teammate recognition program.
• Teammate discounts on eyewear and contact lenses.