PT Optical Sales Associate
Listed on 2026-01-01
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Healthcare
Optometry
Join to apply for the PT Optical Sales Associate role at Shopko Optical
It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services.
As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients.
Enjoy on-the-job training and certification opportunities.
Position SummaryProvide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.
Duties and Responsibilities- Provide excellent customer and patient service according to company and Optical Center standards.
- Analyze patient eyewear needs.
- Recommend specific lenses, lens coatings and frames to satisfy patient needs.
- Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions.
- Order and dispense eyewear accurately and professionally.
- Assist patients with proper frame repairs and adjustments.
- Show patients how to insert, remove and care for their contact lenses.
- Assist Optometrist with case histories and screenings.
- Maintain a complete knowledge of third-party plans and claims.
- Explain promotions and special lens offerings to patients and customers.
- Balance accounts.
- Prepare work orders containing specific instructions for Optical Lab.
- Process medical billing information.
- Ensure proper merchandising of frame inventory.
- High School Graduate or equivalent.
- Maintain license as required by state.
- To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
- Previous experience in an office and/or optical dispensing is preferred.
- Able to handle multiple customer interactions/phone calls at a time.
- Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing.
- Ability to effectively communicate at all levels within the organization through written and two-way verbal communication.
- Able to read and write at a high school graduate level.
- Able to sit or stand for extended periods of time.
- Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.).
- Ability to lift 10 to 20 pounds.
- Ability to see (Near, Distance, Color, and Depth Perception).
- Manual and finger dexterity, as well as hand/arm steadiness.
- Ability to grip and hold items.
- Good eye and hand coordination.
- Able to operate a cash register, various optical equipment and tools.
- Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines.
- Able to travel independently to support Company objectives and personal development.
- Competitive wages & sales incentives.
- Volunteer pay.
- Sick pay:
Eligible teammates accrue sick leave per state law. - 401K with match and vested at 100%.
- Employee assistance program.
- On the job training & certification.
- Teammate recognition program.
- Teammate discounts on eyewear and contact lenses.
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