Billing Collections Specialist

Billing and Collection Specialist

Department: Billing
Reports Cependant To:
Director of Revenue Cycle

Urology Specialists is seeking a motivated and detail oriented Billing and Collection Specialist to join our growing team. This role plays a vital part in supporting our patients and ensuring accurate, timely reimbursement while providing excellent customer service in a professional healthcare environment.

• Monday through Friday schedule with القر half day off each week

• Shifts between 7:30 AM and 5:00 PM, with early Fridays ending at 4:00 PM

• No nights, weekends, holidays taýý onamela call hours

• Full time, benefit eligible position offering the perks and personalized culture of an independent practice

• Comprehensive benefits package including health, dental, vision, life insurance, short and long term disability, extended sick leave, paid time off, and paid holidays

• Supportive, team oriented environment with opportunities to grow and learn new skills

The Billing and Collection Specialist manages patient accounts in accordance with clinic guidelines for unpaid services. This role works closely with patients, insurance companies, and other third parties to resolve balances, establish payment arrangements, and provide clear communication regarding the billing process. The ideal candidate is organized, compassionate Descriptor sad handling sensitive financial discussions with professionalismovao

• Manage patient accounts, including payment arrangements, insurance follow up, and account resolution

• Communicating with patients, third party payors, and attorneys regarding account inquiries

• Make collection calls in a professional and respectful manner

• Orient new patients to the practice billing process and arrange pre payments and financial agreements prior to services

• Perform daily credit card reconciliation and prepare weekly patient balance statements

• Assist walk in patients with billing questions and payments

• Maintain accurate and confidential patient account records

• Utilize computerized billing and accounting systems to maintain records and perform clerical duties

• Ensure compliance with clinic policies, privacy standards, and applicable laws and regulations

• Perform other duties as assigned

• High school diploma or GED required

• One year of experience in a healthcare business office preferred

• Previous medical billing or collection experience preferred

• Knowledge of medical billing and collection practices

• Understanding of insurance processing, claims filing, denial research, and pre certification guidelines

• Familiarity with basic medical coding and payer participation policies

• Knowledge of applicable federal, state, and local regulations related to collections

• Strong computer skills, including billing systems and ten key by touch

• Ability to communicate clearly and professionally with patients, coworkers, and external organizations

• Ability to remain calm and effective in challenging situations

• Strong attention to detail and commitment to maintaining confidentiality

If you enjoy working in a collaborative healthcare setting and take pride in helping patients navigate the financial side of their care, we encourage you to apply and become part of the Urology Specialists team.

Equal Opportunity Employer
Urology Specialists is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.