Applications Support Analyst - Professional Practices Services - Sioux Falls

Careers With Purpose

1 week ago Be among the first 25 applicants

Sanford Health is one of the largest and fastest‑growing not‑for‑profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: GSS National Campus

Location: Sioux Falls, SD

Address: 4800 W 57th St, Sioux Falls, SD 57108, USA

Shift: 8 Hours - Day Shifts

Job Schedule: Full time

Weekly

Hours:

40.00

Salary Range: $26.00 - $41.50 per hour

Performs routine healthcare information system and application support. Utilizes analytical skills and experiences to investigate or escalates support issues. Resolves incidents and service requests. Assists in the creation and maintenance of training documentation. Incorporates appropriate presentation techniques to support and/or lead training sessions. Researches, analyzes and makes recommendations for application workflow improvements. Creates and analyzes reports created using multiple reporting mechanisms.

The Applications Support Analyst gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs. Promotes and participates in a team approach. Works with other departments and outside vendors and is comfortable managing change with excellent problem‑solving skills. Time management and prioritization of tasks on a daily basis. Proficient verbal and written communication required. Positive attitude and excellent customer service skills are expected.

Ability to communicate diplomatically across integrated teams. Good interpersonal skills. Proficiency with software such as word processing, spreadsheets, databases, and presentation software required.

• Bachelor's Degree required.
• Area of focus in Information Technology, Healthcare, Business, or a related field preferred.
• One year of relevant experience in application support, hardware or interface preferred.
• If applicable, Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing.
• Basic knowledge and support of ITIL philosophies helpful.
• Knowledge of state and federal laws, rules and regulations, if applicable.

Sanford Health offers an attractive benefits package for qualifying full‑time and part‑time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time‑off package to maintain a healthy home‑work balance. For more information about Total Rewards, visit

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to talent.

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre‑employment background screening as a condition of employment.

Req Number: R-0244392

Job Function: Information Technology