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Technical Support HelpDesk/Support

IT Helpdesk Associate: Level 1 Support & Troubleshooting

Job in Sioux Falls, Minnehaha County, South Dakota, 57102, USA
Listing for: Coforge
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A technology consulting firm in Sioux Falls is hiring a Level 1 IT Helpdesk Agent to provide essential support and resolve customer issues efficiently. The role requires strong troubleshooting skills and effective communication, with responsibilities including first-contact support via phone, email, and chat. This full-time position offers benefits like medical insurance and a 401(k). Ideal candidates will have a background in IT support and a commitment to maintaining technical documentation.
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Position Requirements
10+ Years work experience
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