Operational Technology Manager; Montana & South Dakota major office locations

Operational Technology Manager

Work Location: Open to major office locations in Montana & South Dakota

Pay range: $121,100 to $151,400 per year

Employment Status: Regular Full-time

External candidates apply at

Internal candidates apply through iConnect.

About this position:

The Operational Technology Manager is a key position bearing responsibility for technology primarily related to utility operations. Unique requirements of this position include ability to fuse the disciplines of information technology and operational technology and partner across operational departments of the utility. The role will develop and implement strategy across informational and operational technology systems, including industrial control systems. As a high-functioning member of the Business Technology leadership team this position will develop a team capable of managing technology convergence with utility operations and collaborate with operations and business technology leadership.

The candidate must be able to manage all aspects of diverse IT/OT product delivery and utilize expertise and leadership skills to direct staff and to resolve issues to ensure program goals and requirements are met. The position takes responsibility for products involving multiple disciplines in the IT/OT functions and is responsible for embedding security into products from the beginning.

The ideal candidate is an integrator of people and processes, a thought leader, a problem solver, and an expert consultant with solid domain competency in IT/OT applications, infrastructure, networking and security in order to apply the knowledge across an enterprise.

We offer great benefits:

North Western Energy is a fully regulated electric and natural gas utility serving Montana, South Dakota and Nebraska. We employ over 1,600 amazing people and serve over 800,000 customers who are our neighbors in our communities. We are a top employer and offer competitive benefits, including:

• 401K with company match up to 4% and non-elective contribution up to 7%
• Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)
• Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial health)
• Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)
• Continuing education reimbursement
• Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities)
• Paid company endorsed volunteer opportunities
• Paid parental leave
• Paid bereavement leave
• Paid training opportunities
• Paid time off starting on your first day, plus 11 paid holidays

Benefits may vary by position or as negotiated as part of a collective bargaining agreement.

About this job:

• Demonstrates leadership consistent with North Western Energy's code, values, policies, processes and controls
• Utilizes effective management practices to maintain employee engagement and productivity
• Effectively manages budget, ensuring proper cost controls
• Leads special product delivery as required utilizing effective change and program management techniques
• Develop strong partnerships and relationships with key outside vendors and hold them accountable for service delivery as needed
• Ensure compliance with policies, controls, and applicable state and federal rules and regulations
• Manages talent effectively, utilizing best practices to achieve effective business results
• Coordinate or direct development of activities to ensure product needs and objectives are met
• Measures, monitors and reports status of goals and program achievements
• Communicates effectively with stakeholders including employees to achieve positive business outcomes
• Maintains professional knowledge and takes steps to stay abreast of market changes and industry developments
• Builds company image by collaborating with customers, government, community organizations, and employees
• Position is responsible for implementation and operation of a suite of technologies including, but not limited to, workforce management, outage management, and industrial control systems
• Primary responsibilities include partnering with key Operational business leaders on IT/OT systems concerning strategy, support and implementation
• Set strategy and develop technology roadmap for Operational business leaders
• Leader and advocate all aspects of cyber security helping to drive cultural change within the company
• Directs a staff of technologists focused on utility operations technology and product delivery
• Assures appropriate level of management to resolve issues is brought into the problem resolution process
• Develops effective, collaborative partnerships with business partners, Business Technology and 3rd parties (including suppliers)
• Leads change and provides specific recommendations to all levels of management concerning operational facing technology
• Provide…