Associate Network Engineer

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Facility: Stevens Ctr
Location: Sioux Falls, SD
Address: 900 East 54th St N, Sioux Falls, SD 57104, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly

Hours:

40.00
Salary Range: $27.00 - $44.00

The Associate Network Engineer provides installation, maintenance and support for Sanford Health's local area and wide area network infrastructure to ensure reliable, secure, high performance data, video, and voice communications.

The Associate Network Engineer is an entry-level technology professional responsible for supporting, maintaining, and learning enterprise network infrastructure across Sanford Health locations and services. This role focuses primarily on fulfilling service requests and planned network work through Service Now, including configuration updates, provisioning activities, documentation maintenance, and operational support under the guidance of experienced network engineers.

This position is designed for individuals who are building a career in networking and want hands‑on experience supporting large‑scale healthcare infrastructure. While troubleshooting is part of the job, this position is not primarily a break/fix incident‑response role and has minimal involvement in network project work. Instead, the role is focused on daily operational tasks, service delivery, and maintaining reliable network services while developing foundational enterprise networking skills.

The ideal candidate demonstrates strong technical aptitude, attention to detail, a desire to learn, and the ability to work collaboratively within a team that supports reliable and secure network infrastructure critical to healthcare delivery.

This role is approximately 90% remote; however, candidates must reside within one hour of a Sanford Health major medical center and possess a valid driver's license and reliable personal vehicle to support occasional on‑site responsibilities and regional travel requirements. Experience in basic switching, TCP/IP, Wi‑Fi, and physical cabling standards/practices required. Experience with network troubleshooting tools and methodologies a plus. Strong knowledge of networking concepts, protocols, and network hardware and software configuration and troubleshooting required.

Fulfill network‑related service requests through Service Now, including standard changes, configuration updates, and infrastructure support tasks

Assist with the support and maintenance of enterprise network infrastructure across multiple locations and care environments

Perform planned network changes and operational tasks under established standards, procedures, and change management practices

Learn and support technologies including routing, switching, wireless networking, WAN/LAN connectivity, and related network services

Assist with the administration and maintenance of core network services, including DNS and IP address management (IPAM)

Work within a primarily Cisco and Infoblox environment while developing technical expertise

Maintain accurate documentation including network diagrams, procedures, standards, and configuration information

Collaborate with network engineers, IT teams, vendors, and site stakeholders to complete service requests and operational work

Provide operational support for network upgrades, hardware replacements, and lifecycle management activities led by senior engineers

Develop troubleshooting skills through mentorship and hands‑on support activities

Contribute to stable and secure network operations that support clinical, long‑term care, and…