IT Product Manager

79, US per year

Job
Agency:
Department of Social Services/ Office of Secretary

Location:

Sioux Falls or Pierre, SDSalary:$79,138.33-$ Annual Salary, depending on qualifications
Pay Grade:

L
Closing Date:
11.06.2026

This is a Full-Time position with the Department of Social Services. For more information on the Department of Social Services, please visit https://dss.sd.gov .

Strong Families, South Dakota's Foundation and our Future:
We are looking for talent with expertise in information technology and a passion for strengthening families. The Department's mission is focused on supporting families to strengthen health, well being, and independence.

The Department of Social Services is looking for up to three individuals with a strong technical background in product management as well as prior experience in software development projects to serve as an IT Product Manager with a focus on Behavioral Health and the Human Services Center, Medical Services, and the Secretaries Office.

The Product Owner for Behavioral Health and the Human Services Center (HSC) serves as a collaborative strategic leader who works alongside partners across the organization to define, prioritize, and guide technology initiatives that strengthen clinical operations, enhance staff efficiency, improve patient experience, support effective data management, and ensure regulatory compliance. In this role, the Product Owner actively engages division leadership, SMEs, clinicians, operational staff, and IT teams to co-create solutions that align with the Department’s strategic objectives and deliver meaningful, sustainable outcomes through shared direction and joint ownership.

The Product Owner with a focus in the Medicaid program will work with division leadership to support efforts focused on the 150K Medicaid recipients. This individual should be a strategic leader with MMIS and claims processing experience who partners across the organization to prioritize and guide technology initiatives that improve clinical operations, staff efficiency, patient experience, data management, and regulatory compliance.

In this role, the Product Owner works closely with leadership, SMEs, clinicians, operations, and IT teams to co create effective solutions

The Product Owner with a focus in the Office of the Secretary focuses on supporting a team tasked with regulatory and compliance work. The position will lead and oversee the technology and business processes to assist both our teams and providers in the important work we do to license foster homes, child care providers, youth care providers, and behavioral health facilities.

In addition, the position will work closely with our Data Strategy team to advance forward efforts to enhance our ability to use data to inform service delivery. This product owner role will also support various enterprise tools that are used across all DSS.

The positions will work collaboratively with product users within these Divisions as well as the Bureau of Information and Technology and other stakeholders.

If you have strong problem-solving and prioritization skills; excellent interpersonal and communication skills; and can work effectively with a cross- functional team, and want to make a difference in people’s lives, this is the ideal position for you.

The Ideal Candidate Will Have:

The ideal candidate will Have 4-5 years’ experience as an IT product owner or related IT field. Preference for prior experience in managing a product throughout its lifecycle (SDLC) and/or have a project management certification like PMP or similar certification.

Knowledge, Skills, and Abilities:

• understanding and manage the stakeholders both internal and external that support the IT products utilized by the programs;
• actively utilize and…