Ecommerce Specialist

Join one of the fastest-growing companies in America. Recognized for three years as an Inc. 5000 award-winning company, Silencer Central has achieved over 400% growth in the past three years. Since 2005, we've been passionate about compliance, education, and community engagement in firearm sound suppression—making the silencer-buying process simple and accessible.

Classification:
Full time, Exempt

Shift: Monday – Friday, core hours 8:00am-5:00pm CST

Location:

Remote OR On-site

At Silencer Central, we believe in being customer-oriented, getting stuff done and expecting excellence in everything we do. The Ecommerce Specialist is responsible for assisting with the day-to-day management and optimization of our online store. This role combines merchandising, content management, promotions, analytics, and continuous improvement, with a focus on testing new ecommerce technologies to drive growth and elevate user experience.

Oversee and manage daily operations of the website, ensuring functionality, usability, and performance.

Regularly update and maintain produce pages, descriptions, images, and other content.

Collaborate with the marketing team to ensure the website supports promotional campaigns, seasonal offers, and new product launches.

Create, update, and optimize website content to improve user engagement and SEO rankings.

Ensure all product information is accurate, visually appealing, and aligned with brand messaging.

Implement SEO best practices to enhance organic traffic and visibility.

Manage the addition and categorization of new products on the website

Work closely with inventory and sales teams to ensure accurate product listings and stock availability

Monitor product performance and make data-driven decisions to improve conversions.

Work closely with cross-functional teams including sales, customer service, and design to ensure website and product-related goals are met

Provide regular updates to the marketing team regarding website performance, product updates, and site traffic insights.

Monitor the website's user experience to ensure seamless and intuitive journey for all visitors

Gather feedback and collaborate with design teams to implement improvements for both desktop and mobile users

Track and report on website performance metrics, such as traffic, conversation rates, and user behavior

Use analytics tools to provide actionable insights for continuous website optimization and improvement

Bachelor’s degree in marketing, advertising, business, communications, or related field required

3 - 5 years of hands-on ecommerce, digital marketing, or website management experience required

Familiarity with ecommerce platforms such as Magento, Shopify, Big Commerce, Salesforce Commerce Cloud, or similar. Magento/Shopify experience preferred.

Familiarity with ERP Systems such as SAP, Netsuite, or similar. Netsuite experience preferred.

Proficient knowledge of HTML/CSS or web markup languages preferred

Familiarity with Google Tag Manager a plus

Experience testing website functionality, features, releases, and integrations in a production or staging environment

Ability to troubleshoot common ecommerce issues related to checkout, promotions, product visibility, and site performance

Hands-on experience setting up and QA’ing promotions, discounts, bundles, and coupon logic

Aptitude for data analysis and ability to understand results

Passion for emerging technologies and researching marketing trends

Strong attention to detail and organizational skills

Excellent written and verbal communication skills

Ability to perform in a fast-paced environment

Silencer Central offers a competitive total compensation package that includes

Incentive Bonus

Unlimited PTO

Company Paid Holidays

Health Insurance:
Copayment Plus Plans or High-Deductible Health Plan with $750 - $1,500 HSA match

Vision Insurance

LTD and STD Insurance

Company Paid Life Insurance

EAP

401(k) with Company Match

Employee Discount Program with industry partners

Our business is growing and we need motivated people to help us continue our success!