Network Intelligence Senior Analyst

Hybrid

Job Summary:

As a Network Intelligence Analyst, you will partner with stakeholders across Technology to develop analytics, reporting, and predictive modeling solutions that support Midco's commitment to maintaining a best-in-class network. You will leverage data to identify opportunities, solve business challenges, improve network performance, and provide actionable insights that support operational and strategic decision-making. This position may be filled at the Network Intelligence Analyst or Senior Network Intelligence Analyst level based on the selected candidate's qualifications, experience, and demonstrated expertise.

Responsibilities:

• Deliver high-quality analytics, reporting, and guidance based on an in-depth understanding of Midco's network and its performance.
• Develop and maintain network reliability and performance reporting aligned with industry standards and technology trends.
• Analyze and report on Midco's Service Level Agreements (SLAs) with customers and third-party providers.
• Document assumptions, methodologies, and analytical findings while critically examining results and anticipating stakeholder questions or concerns.
• Engage with stakeholders to understand business goals, perspectives, and challenges to drive new analytics initiatives and solutions.
• Identify and integrate new datasets, models, tools, and technologies that enhance the capabilities of the Network Intelligence team.
• Continuously improve data collection, metrics, reporting, workflows, and business processes.
• Build, deploy, and maintain predictive models that proactively identify degraded network performance.
• Develop and support data models that identify, monitor, and trigger workflows to mitigate network impairments and congestion.
• Develop regression models and other analytical methods to identify relationships between operational data and network or product performance.
• Research, evaluate, and implement advanced statistical and analytical techniques to address business and technology challenges.
• Develop a deep understanding of Midco's business, network operations, products, and the factors that drive organizational success.
• Develop and deploy predictive tools, models, and insights that support informed business and operational decisions.
• Evaluate how recommendations and actions impact the team, company, network operations, and customers.
• Partner with Network Intelligence team members and Technology stakeholders to identify, develop, document, and improve analytical workflows and processes.
• Collaborate with analysts, engineers, developers, and business partners to identify new ways to leverage data and analytics.
• Build productive partnerships based on trust across all levels and functions of the organization.
• Communicate complex analytical findings in a clear, approachable, and impactful manner.
• Seek training, development, and learning opportunities to continuously expand analytical and technical capabilities.
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

Note:

Management reserves the right to assign or reassign functions and responsibilities to this job description at any time.

Required Qualifications:

• Bachelor's degree in Data Science, Mathematics, Statistics, Computer Science, Information Technology, Engineering, Physics, or a related field; equivalent combination of education and experience may be considered.
• Relevant analytics, business analysis, data science, network intelligence, or related…