Underwriting Risk Supervisor

Reports to:

Manager of Underwriting Classification:
Full Time, Exempt JOB DESCRIPTION Summary/Objective

Qualified candidates will possess expert level knowledge of ECGs policies and procedures and be self-driven. As the UW Risk Supervisor you will be responsible for mentoring, leading, and motivating the Senior Underwriting team as well as acting as the liaison between other Senior Underwriting team members and organizational management.

• Perform all essential functions of the Senior Underwriting role.
• Coordinate with the HR department to interview and hire applicants for open positions
• Perform on-site training as needed during onboarding of new hires or as processes change. Develop and maintain training documents as they relate to Senior Specialist & Senior Underwriter role. Identify training opportunities and provide feedback to team members
• Conduct Annual Performance evaluations
• Conduct regular team meetings, calibration exercises and one on one meetings
• Seek team members’ feedback and provide suggestions to UW Leadership team
• Monitor and report technical issues through Help Desk and elevate to Manager when necessary
• Audit Sr UW process outcomes for consistency and adherence to ECGs policy and procedures.
• Team up with department team leaders/supervisors to communicate staffing, volume or processing updates when necessary
• Work directly with the sales team, business development team, tech team, and other parties internally and externally to resolution challenges.
• Identify, and escalation issues or exception requests to management for approval
• Monitor volume and direct staff to provide support to other UW teams as needed. Recommend adjustments to breaks and schedules when necessary.
• Review and approve timecards, schedules, and PTO requests
• Other duties as assigned.

The UW Risk Supervisor will have direct supervisory responsibilities

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The physical demands described here are representative of those that must be met by an?employee to successfully perform the essential functions of this job. This is largely a sedentary role.

This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

• The ability to multitask with a high level of accuracy and efficiency.
• Previous experience managing a team, required.
• Professional demeanor and the ability to thrive in a fast-paced environment.
• Strong, effective, oral and written communication skills.
• Must be able to work independently and/or with a team.
• Must have strong analytical, mathematical and judgmental skills to complete assigned tasks with a high level of accuracy.
• Strong organizational skills and exceptional attention to detail.
• Must be technically savvy with strong, but basic Office and Internet skills.
• Demonstrates traits consistent with the company culture - drive and perseverance in accomplishing goals; sense of responsibility and integrity; effectiveness as a team member; adaptability to new projects; planning and organizational skills; resourcefulness; energy and motivation to accept and complete tasks and enthusiasm for the business and their work??
• Committed and willing to work the number of hours per day required to accomplish daily tasks.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.