Restaurant Host​/Cashier

Hosts/Cashiers at Perkins Restaurant – East Side, Sioux Falls by Menards

Location:

5835

E. Arrowhead Pl. – Sioux Falls

• Supportive ownership that believes in family
• Closed on Christmas Day
• Yearly anniversary checks for continued employment*
• Free employee meals and family discounts*
• Competitive wages based on experience
• Paychecks delivered weekly
• Flexible hours & schedules
• Structured training program for all positions
• Referral bonus for recruiting great employees
• Career path that rewards financial advancement within the company*—ask manager for details

Provides friendly and efficient service to guests according to company policies, procedures, and performance standards. Performs all duties to maximize guest satisfaction and quality of the work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Checks out guests at the register and ensures each dining experience is highly satisfactory.

• Host Activities and Guest Interaction
• Reports to work well‑groomed, in clean and proper uniform, and practices good personal hygiene at all times.
• Opens the door as guests enter and leave the building.
• Uses greeting, seating, and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone.
• Anticipates, identifies, and corrects system breakdowns to achieve maximum guest satisfaction.
• Completes wait sheets.
• Greet and Seat – Welcome new guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc.
• Take Cash – Check out guests at the register. Ask guests, "How was your meal and service?" Thank and invite them to return.
• Hospitality – Move through the dining room regularly to ensure guests have all items needed and feel special.
• Sell Bakery – Offer specific suggestions for take‑out bakery items and efficiently package to‑go orders.
• Clean – Keep the cashier area, bakery cases and displays, lobby, entryway, guest restrooms, and dining room clean throughout the shift.
• Ensures menus are clean.

• Processes to‑go orders.
• Maintains guests’ needs throughout their dining experience by assisting servers with pre‑bussing procedures.
• Sweeps floor around tables to assist servers as needed.
• Performs side work during shift downtime including but not limited to rolling silverware, restocking cleaning workstations, and bussing tables.
• Provides assistance to all servers and bus persons to execute service standards.
• Ensures 100% guest satisfaction on every visit.
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, and safety problems.
• Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.

Disclaimer:
This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those primary job elements essential for making decisions related to job performance, employee development, and compensation. The incumbent may perform other duties and responsibilities as required.