Revival Guest Lead- Part Time

4002 - Empire Mall - Sioux Falls, SDWho Are We?

Revival is devoted to the adventurer, the nurturer, the fit friend, the overcomer, the stay-at-homer and the errand-runner... a fitness brand for everyone. Revival represents an awakening: a moment of clarity, comfort, growth, and self-realization. Whether her goals of the moment are fitness-based, overcoming a challenge, or built around grounding and growing as a person, AS Revival is there to support it all.

We are here to inspire growth… physical, mental & spiritual. Our clothes are made with the intention to live in- whether that be in a studio, on a plane, running errands, or on the couch after a long day. You don’t have to be an athlete to be fit… you don’t have to be a yogi to deserve comfort and flexibility… you don’t need to change who you are to experience a revival.

We believe shopping is a sport too!

Position Overview Reporting to the Store Leadership, the Guest Lead leads and supports management by directing activities required to achieve all store goals, including world class guest service, sales objectives, loss prevention, and merchandising presentation while driving both associate and guest engagement. Provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment.

What We Offer Competitive base payPaid Time Off Generous associate discount
401k with company match

Advancement opportunities

People

Fosters a guest-focused team environment by anticipating guest’s needs, exceeding expectations, and adhering to the Revival service standards; coaches associates on guest interactions to increase transactions and capture guest opportunities

Serves as Manager on Duty when managers are not present

Helps develop team to accomplish store’s business objectives through coaching, investment, retention and motivation

Creates a learning environment for associates

Addresses guest concerns, coming to resolution when possible, and involving management where appropriate

Shares information and communicates clearly to all levels of the team Holds self and employees accountable for achievement of financial results and statistical standards

Manages conflict and coaches by applying company’s recommended processes, standards and guidelines

Empowers and involves associates in decision-making processes

Fosters team commitment through support, relationship building, and recognizing individual contributions

Leads by managing through change and adversity

Acknowledges, interacts and builds relationships with guests; creates guest loyalty

Consistently receives positive, unsolicited guest feedback

Communicates effectively with store management and guests

Treats others fairly, with respect, and values differences; does not pass judgment on potential guests

Supports an environment of learning and trust by acting as a positive role model

Process

Ensures attainment of sales and inventory shortage goals

Implements merchandise presentation, restocking and recovery to maximize productivity

Understands the Altar’d State culture, and ensures compliance with all Altar’d State values & practices, and store operational standards

Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store’s overall goals

Controls workflow through successful planning and delegation

Executes task directives within designated time frames

Completes opening/closing procedures and tasks as directed by management with a guest focus

Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets

Maintains a safe work environment and reports…