Diversion Case Manager

Description

• Mc Govern
• Ben Reifel
• Patrick Henry

Senior Director of Operations – Teens

Service Worker

Non-Exempt

None

The Diversion Case Manager is responsible for supporting and enhancing juvenile diversion programming efforts in collaboration with the Minnehaha County State’s Attorney’s Office (MCSAO). This position will play a vital role in providing alternatives to detention through programming opportunities, case management, data tracking, and partnerships with schools and community partners to ensure effective intervention for system-involved youth. This position is funded through a grant with South Dakota Department of Corrections.

• Provide case management for youth referred to the Boys & Girls Clubs of the Sioux Empire by the Minnehaha County State’s Attorney’s Office (MCSAO).
• Conduct comprehensive assessments of youth and families at the time of referral.
• Monitor and support youth through the duration of their diversion term.
• Ensure youth are actively engaged in Boys & Girls Club programming, including evidence-based curriculum, supervision, meals, and additional services.
• Collaborate with youth, families, and service providers to develop individualized impact plans for youth.
• Maintain accurate records of referrals, service delivery, and youth outcomes.
• Collaborate with MCSAO on data initiatives and requirements.
• Track and analyze internal program data to evaluate service effectiveness and identify trends.
• Use data to inform of continuous improvement of diversion services.
• Provide reports and updates to internal leadership and the MCSAO as needed.
• Participate in ongoing professional development, including Juvenile Detention Alternatives Initiative (JDAI) training and Boys & Girls Clubs of America conference opportunities.
• Stay current on youth justice and trauma-informed best practices and incorporate them into daily case management efforts.
• Share knowledge with Boys & Girls Club staff to support program-wide improvements.
• Build and maintain partnerships with schools, community organizations, and other stakeholders.
• Serve as a liaison between Boys & Girls Clubs of the Sioux Empire, school districts, MCSAO and other juvenile justice and community entities.
• Represent the organization at juvenile diversion meetings and community events.

• Associate or Bachelor’s degree in Social Work, Criminal Justice, Human Services, or a related field is preferred.
• Experience working with at-risk or system-involved youth is preferred.
• Must be at least 18 years of age and have a valid driver’s license with four years of driving history.
• A valid CPR Certification or the ability to obtain and maintain CPR certification within 90 days of employment is required. The Boys & Girls Clubs of the Sioux Empire does provide training for those not certified.

• Understanding of juvenile justice systems and diversion programming.
• Strong case management, organizational, and interpersonal skills.
• Ability to work collaboratively with diverse populations and stakeholders.
• Proficient in data collection and analysis for program evaluation.

• Work hours will vary based on the needs of the Teen Program. While the typical schedule is 8:30 am to 5:30 pm, availability between 8:30 AM and 8:00 PM is required. Flexibility to adjust hours as program needs change is essential.
• Constant hearing, hand-eye coordination, mind-eye coordination.
• Intermittent speaking, standing, walking, kneeling, lifting, reaching, low-level activity, and squatting.
• Potential exposure to communicable diseases.
• Frequent lifting of objects under 20 pounds, and occasional…