Hotel Manager

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Seasonal Alaska Catamaran - ADC, Sitka, AK, US

Salary Range: $28.33 To $31.89 Hourly

The Hotel Manager is responsible for the efficient overall management and operation of the Hotel Department and other guest-related programs on board Alaskan Dream Cruises vessels. The Hotel Manager also leads and manages the department's on-board revenue and cost control.

• Execution and monitoring of the daily planning guide.
• Delivering the highest possible guest experience quality by training personnel on board using the tools provided by the corporate office.
• Create an atmosphere where each team member ‘breathes’ Alaskan Dream Cruises by maintaining a guest experience culture throughout the department.
• Establish a teamwork mentality among the department focused on displaying a Can-Do approach to assigned duties.
• Monitor and audit the execution of standard operating procedures throughout the department and ensure compliance with all applicable federal, state, and local laws and regulations.
• Effectively manages Housekeeping and Food & Beverage operations.
• Seek opportunities to improve the on-board product and its operation.
• Drive on-board revenue to achieve and exceed the projected sales and on-board margins.
• Maintain costs according to set targets.
• Follow procedures in place to hold personnel accountable.
• Ensure that house rules are followed all the time in the Department.
• Manage all crew matters on the Vessel, including crew lodging, feeding, cabin cleanliness, maintenance (under the direction of the Captain), crew welfare and recreation, uniforms, and crew laundry.
• Ensure personnel follow prescribed hours set forth by the Vessel’s Daily roster.
• Holds a position on the Vessel’s Emergency Station Bill.
• Maintain awareness among the crew of basic safety rules and a safe working environment.
• Must adhere to Alaska Department of Environmental Conservation regulations and standards, including Serv Safe, TAPs and Alaska Food Worker training and certification.
• Special projects may be assigned as required by the business.

• High school diploma or equivalent GED
• Vocational or technical training or 1+ years in the Hospitality Industry.
• USCG-approved, unexpired first Aid/CPR Certification
• TAP (Training for Alcohol Professionals)
• Alaska Food Worker Card issued by DEC.
• Must be experienced at multi-tasking and remain flexible in a demanding and fast-paced environment.
• Microsoft Office.
• Valid US driver’s license and a clean driving record.
• Must pass a security background check and DOT drug test.

• Experience in tourism and/or cruise industries.

To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.

• Strategic planner with sound technical skills, analytical ability, sound judgment, and operational focus.
• Strong communication skills: verbal, non-verbal, and writing skills, as well as the ability to communicate written technical information.
• Interpersonal skills with the ability to manage situations where issues must be resolved satisfactorily.
• Strong technical knowledge, communication, and organizational skills.
• Effective problem-solving skills.

Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up.

• Safety First:
  We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences.
• World-Class Employment:
  We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.
• World Class Guest Services:
  We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.
• Collaborative Professionalism:
  Embracing…