Retail Clerk - Cascade Convenience Center; Mornings

Overview

HAMES CORPORATION and its affiliated and subsidiary companies - Sitka/Ketchikan Alaska

The spirit of Alaska isn't just in our store. It's in our DNA. Forged by independence. Furthered by hard work. Rooted in a legacy that extends back to 1949 when Clarence and Hopewell Rands opened shop in Sitka. Much has changed over the past six-plus decades. But one thing remains the same: our commitment to our customers and our community. Today, Hames Corporation is a fourth-generation family-owned and operated company, and we are much more than the region s number one grocer.

We re a gathering place for doughnuts and coffee. A supporter of local charities, sports teams, education and the arts. A member of the world community with relief efforts for natural disasters. We invest in our employees and empower them to do whatever it takes to delight our customers. At Hames Corporation, we re a family.

Our employees are part of our extended family, joined by the common goal of delivering service that goes above and beyond. In addition to providing competitive compensation, good benefits and flexibility, we empower every employee to do what it takes to delight our customers, whether chasing down a specific item or ordering in a special treat for a landmark occasion. Alaska has long been known for amazing natural resources.

At our company, it just happens to include the human variety.

The Retail Clerk position allows you the opportunity to service our community in a fast paced convenient / liquor store environment where you ll be responsible for providing exemplary customer service to patrons in need of gas, propane, cigarettes, food, wine, beer or spirits. To be successful in this position you must be someone who is outgoing and dedicated to maintaining positive, supportive relationships with our customers whether they are local or a traveling visitors.

Additionally, to be considered for this position you must be over the age of 21 and able to obtain a TAPs card, Alaska Food Workers card and a UST class A/B or C certification with the assistance of our organization. If this sounds like you, we invite you apply and join our team and create a lasting impression and positive experience for the community and customers we serve.

The essential duties of the Retail Clerk consist of, but are not limited to, the following responsibilities:

• THE CUSTOMER IS THE FIRST PRIORITY
  ; the entire store is in the forefront of that activity; and every member of the store s team is here to fully support that priority with prompt and friendly service.
• Strive to always provide the best customer service whenever possible.
• Follow the assigned weekly work schedule to ensure adequate coverage in the produce area, by maintaining punctual and regular attendance.
• Arrive at work on time and leave per scheduled time unless otherwise directed.
• Work overtime as assigned.
• Dress and groom according to company policy, including uniform, name badge, and hat requirements.
• Always maintain a neat well-groomed appearance.
• Perform all duties in accordance with company rules, policies, safety requirements, and security standards, and all local, state and federal health and civil code regulations.
• Do not chew gum or play on mobile communication devices (MCDs) such as cell phones or tablets during the workday.
• Greet all customers that are within 5 feet of you, and provide them with prompt, courteous service, and assistance.
• Be attentive to the customer. This includes looking the person in the eyes and listening to their needs, to accommodate them.
• Assure the highest possible levels of sanitation and safety is maintain within the store and food preparation areas.
• Adhere to policy and regulations to be fully compliant with all applicable laws pertaining to food safety, health, and packaging requirements of prepared foods.
• Comply with all federal, state, and local requirements for the sale of age restricted products like tobacco, alcohol and pull-tabs.
• Maintain a clean, organized and neat presentation of products; this includes proper pricing, signs and tags.
• As assigned, order a plentiful, diverse mix of products based on local market conditions and customer needs and desires.
• Ring up customers  orders by scanning products or keying price into register according to established company policies and procedures.
• Finalize sales and collect payments by totaling order and accepting tender from customer.
• Alertly watch customers at pumps to help prevent drive-offs, unsafe misuse of gasoline containers or placement and pumping multiple cars within the same transaction. Furthermore, assist with the exchange and filling of propane tanks as requested.
• Stock merchandise in an efficient manner, learning and understanding the designated area priorities.
• When instructed, to train department employees in the use of all equipment, tools, and utensils to ensure their safety.
• Perform the receipt of merchandise into the department, verifying merchandise with packing slips, confirming…