Frozen Shift Supervisor - Sea Mart Quality Foods

HAMES CORPORATION and its affiliated and subsidiary companies - Sitka/Ketchikan Alaska

The spirit of Alaska isn't just in our store. It's in our DNA. Forged by independence. Furthered by hard work. Rooted in a legacy that extends back to 1949 when Clarence and Hopewell Rands opened shop in Sitka. Much has changed over the past six-plus decades. But one thing remains the same: our commitment to our customers and our community. Today, Hames Corporation is a fourth-generation family-owned and operated company, and we are much more than the region's number one grocer.

We're a gathering place for doughnuts and coffee. A supporter of local charities, sports teams, education and the arts. A member of the world community with relief efforts for natural disasters. We invest in our employees and empower them to do whatever it takes to delight our customers. At Hames Corporation, we're a family.

Our employees are part of our extended family, joined by the common goal of delivering service that goes above and beyond. In addition to providing competitive compensation, good benefits, and flexibility, we empower every employee to do what it takes to delight our customers, whether chasing down a specific item or ordering in a special treat for a landmark occasion. Alaska has long been known for amazing natural resources.

At our company, it just happens to include the human variety.

The Frozen Shift Supervisor position is heavily involved with frozen food operations and is responsible for assisting Grocery Management in supervising departmental activities for a 24-hour operation. This role includes coaching and training clerks, performing clerk duties, ensuring proper product handling, rotation for freshness, and date controls. Daily tasks include controlling costs, preparing merchandise displays, assisting with inventory counts, verifying deliveries, and managing vendor communications, compliance, sanitation, backroom inventory, safety, and employee supervision.

Success requires organization, focus, and a proactive approach. If you thrive in a fast-paced environment, we want to hear from you!

The essential duties of the Frozen Shift Supervisor include, but are not limited to:

• Supervising department in the absence of the Grocery Manager, including assigning duties and scheduling breaks.
• Preparing, packaging, and rotating products according to guidelines.
• Receiving and checking merchandise against invoices.
• Inspecting products for resale or storage.
• Cleaning and organizing department areas and equipment.
• Clearing aisles and restocking as needed.
• Planning and setting up attractive displays in coordination with visual merchandisers.
• Ensuring shelves are stocked, rotated, and faced properly.
• Creating signage and setting up promotional displays.
• Cross-merchandising with other departments.
• Maintaining high profit margins through sales, cost control, and waste management.
• Ensuring accurate and timely pricing and signage.
• Monitoring inventory levels and communicating needs to the Grocery Manager.
• Assisting with budget management for labor, profit, and inventory.
• Developing positive community relations with customers and vendors.
• Monitoring market trends and competitor activities.
• Controlling shrink and safeguarding assets.
• Resolving employee issues with HR guidance, maintaining confidentiality, and ensuring legal compliance.
• Operating equipment safely and handling hazardous materials properly.
• Performing duties with honesty, integrity, and respect for all employees.
• Supervising and coaching team members, conducting performance reviews, and providing feedback.
• Performing additional tasks as assigned by management.

• Friendly and helpful interaction with customers.
• Ability to work in a fast-paced environment, solving problems and managing customer complaints.
• Flexibility to work early mornings, nights, weekends, and holidays.
• Ability to stand, walk, bend, climb stairs, and lift up to 50 pounds.
• Proficiency in reading, writing, speaking, and understanding English.
• Effective communication skills.
• Good vision for checking pricing and UPC codes.
• Math skills for invoice verification and…