Customer Care Executive

Require a Customer Care Executive in Sitra, Bahrain Key Responsibilities

• Respond to customer enquiries through phone calls, emails, and other communication channels.
• Provide information about the company’s air conditioning and cleaning services.
• Assist customers with service requests and ensure their concerns are addressed professionally.
• Build and maintain strong relationships with new and existing customers.
• Support sales and marketing activities and help generate new business opportunities.
• Follow up on customer enquiries and maintain accurate customer records.
• Coordinate with the operations team to ensure smooth service delivery and customer satisfaction.
• Contribute to promotional campaigns and customer engagement initiatives.

• Male and female candidates are welcome to apply.
• Applicants should be below 30 years of age.
• Fluency in English is mandatory.
• Knowledge of Arabic will be considered an added advantage.
• Excellent communication and interpersonal skills.
• Strong customer service and problem-solving abilities.
• Basic computer knowledge and familiarity with Microsoft Office applications.
• Previous experience in customer service, telesales, sales, marketing, or call centre operations is preferred.
• Fresh graduates with strong communication skills are also encouraged to apply.