Customer Success Coordinator

Customer Service Advisor

Sittingbourne, Kent

Salary: £27,000 per annum

Join a Global Leader in Healthcare

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where accuracy, communication, and customer satisfaction are key?

Our client, a leading pharmaceutical company based in Sittingbourne, is looking for a Customer Service Advisor to join their growing team. This is an excellent opportunity to build a rewarding career within a highly respected organisation that plays a vital role in improving people's health and wellbeing.

• Acting as the first point of contact for customers via phone and email.
• Processing customer orders accurately and efficiently.
• Resolving customer queries and complaints in a professional manner.
• Liaising with internal departments to ensure smooth order fulfilment.
• Maintaining accurate customer records and updating CRM systems.
• Building strong relationships with customers and stakeholders.
• Ensuring compliance with company procedures and industry regulations.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE:

We can only consider applications from candidates who have the right to work in the UK.