Training Compliance Manager

The role

At Southern Housing, our vision is simple yet powerful: to create communities where everyone has a safe home in a place they're proud to live.

We're one of the largest housing providers in the UK, but we're also deeply local. Our residents are at the heart of everything we do, and we're looking for an exceptional Training Compliance Manager to help us create a culture where learning drives safety, compliance, performance, and outstanding service for our residents.

Reporting to the Head of Learning, this is a unique and multi-faceted role. You'll be comfortable wearing many hats; a brilliant learning facilitator, someone who loves compliance learning, and knows how to make it accessible, innovative and most importantly right for the audience. You'll enjoy motivating a small team and getting out into the business working directly with business leads and teams to get things done.

At Southern Housing an amazing culture is key to our success, and in this role, you'll also work alongside other learning team colleagues to develop, design and deliver cultural learning activities, as well as support the design and delivery of core organisational learning covering many topics from induction, management development, customer service and more.

You’ll be based at one of our main offices in Sittingbourne, Kent or in the Isle of Wight, working a minimum of 3 days a week in the office delivering or working out and about across the organisation. It's essential to the success of this role to travel frequently around our regions.

• Experience of designing, delivering and evaluating engaging compliance learning
• Excellent facilitation, training and presentation skills and knowledge of the application of blended learning methodologies
• CIPD, Learning & Development level 5 or above qualification or relevant demonstrable experience
• Experience of working in a highly regulated organisation and with CQS, local authority and Health & Safety training compliance requirements
• Amazing organisational skills, ability to manage multiple projects to meet deadlines and manage competing demands
• Exceptionally comfortable and confident with change, ability to work effectively in an agile way and proven experience of supporting others to do the same
• Total focus on delivering a customer centred service
• Excellent written and verbal communication skills across a variety of media that engage the audience
• Ambition to get things right first time with a focus on sustainable solutions
• Exceptional interpersonal, stakeholder management, influencing and relationship building skills
• Strong understanding of implementing learning frameworks and protocols to support compliance
• Strong people management experience, commitment to delivering excellence through others and nurturing a collaborative one team working approach. See below management indicators:
• Ability and commitment to travel frequently and regularly to all Southern Housing locations including the Isle of White.

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!

We also understand the difference that safe, secure, and affordable homes can make to people's lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailers discounts
• Cycle to work
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development
• Flexible working

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.

We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.