Medical Product Assembly & Dispatches Clerk

Job Title: Medical Product Assembly & Dispatches Clerk

Employer: Inform Health Limited

Location: Skegness. PE25 3SJ

Hours: Full time. Monday to Friday, 9:00am to 5:30pm. One hour paid break.

Contract: Permanent

Established in 2010, Inform Health is an award-winning software company, providing software applications to support Sexual Health, HIV, and Sexual Assault Referral Centre (SARC) provider services.

In 2019 Inform launched a new and exciting range of patient self-management products designed to support even greater service efficiency whilst improving patient experience. These include “Click It”, a patient self managed home test kit and diagnostics service, alongside a range of other complimentary self-managed booking, treatment and prescription services.

Through close collaboration with our customers, we continuously evolve, shaping solutions that meaningfully transform service delivery within the sexual health industry.

Our values are Integrity, passion, innovation, and expertise which form the foundation of our success and in conjunction with our customers, we strive to make a real impact on the future of healthcare. Our mission is to empower healthcare providers and commissioners with elegant, innovative and secure software solutions that enhance service efficiency, improve patient care and provide tangible benefits to the communities they serve.

In this role, you will receive cross-training across various aspects of the production process, including assembly of self-testing kits, order picking, packing and dispatch operations. This is an excellent opportunity to grow your skills within a supportive environment, with full training provided.

While previous experience in a similar role is not required, experience in environments with administrative processes and high-quality standards, including quality and compliance aspects, is essential.

The ideal candidate will have a strong work ethic, accuracy, and attention to detail, with a natural eagerness to contribute to our high-quality standards. You will thrive in a fast-paced, quality-driven environment and take pride in ensuring that every aspect of your work meets the highest standards.

Additionally, you will possess:

• Strong numeracy skills for accurate order processing and inventory management.
• A team player attitude with the ability to collaborate effectively with colleagues.
• The ability to organise and manage your workload, meeting deadlines and handling multiple tasks efficiently.

• Collating daily orders of testing kits and selecting appropriate components for distribution.
• Preparing packaging materials according to product specifications.
• Generating print order confirmations for all kits.
• Gathering and assembling necessary components for each order.
• Ensuring completed kits comply with the highest quality standards and regulatory requirements.
• Allocating kits to patients and accurately registering orders into our database.
• Sealing and labelling packages with correct address labels.
• Weighing packages and using postal machines for franking.
• Dispatching orders to customers through courier services, ensuring timely delivery.

• Previous job experience in a range of backgrounds able to demonstrate your transferable skills.
• Attention to Detail: A strong focus on accuracy and maintaining high standards of compliance.
• Manual dexterity, the ability to manually use your hands and fingers with precision.
• Organisational
  
  Skills:
  
  Excellent ability to stay organised, manage your workload, and meet deadlines.
• Communication
  
  Skills:
  
  The ability to communicate effectively with colleagues and management to ensure smooth operations.
• Teamwork:
  Ability to collaborate with colleagues to ensure efficient workflow and a positive team dynamic.
• Numeracy
  
  Skills:
  
  Strong numerical accuracy for order processing and inventory management.
• Confident with IT:
  Use of internal systems to generate pick lists and labelling, (full training will be given).

• Experience with Administrative and Compliance Processes: A background working in environments with administrative duties, quality control, or regulatory compliance.
• Exp…