Quality Administrator

Agency Name:

Tribepost

Contact:

Sustainable Building Services

Email:

Quality Administrator

Location
:
Based in Skelmersdale, WN8 9TW
– Attendance required x 2 a week in Liverpool
Salary
: £27,000 per annum + £3,000 car allowance + Excellent Benefits
Contract& Hours
:
Full-time, Permanent – 37 hours per week, Monday to Friday
Benefits
:
Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD

Must have a full UK driving license

Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types — social, owner-occupied, and private rental homes.

As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities.

Our work directly improves the living conditions, health, comfort, and wellbeing of thousands of households each year — helping to reduce fuel poverty and address four of today’s greatest challenges: the cost of living, energy security, climate change, and public health.

We are looking for a Quality Administrator to support the delivery of our retrofit and energy efficiency projects by taking ownership of evidence population and lodgement preparation.

You’ll play a key role in liaising with contractors, site teams, and coordinators to request, collate, and prepare all documentation required for Energy Efficient Measures in line with PAS 2030:2019, PAS 2035:2019 & PAS 2035:2023, and MCS Standards.

Working closely with Retrofit Coordinators, Regional Compliance teams, and subcontractors, you’ll help ensure every submission meets our high compliance standards and contractual deadlines.

• Collate all necessary paperwork for the installation of energy efficiency measures in accordance with PAS 2035:2019, PAS 2035:2023, and MCS requirements.
• Work closely with project Retrofit Coordinators to ensure all documentation is provided in line with contract programmes.
• Provide compliance support and guidance to regional delivery teams.
• Upload and manage documentation across designated platforms and shared locations.
• Maintain accuracy and attention to detail to ensure zero compliance failures.
• Meet all strategic partner contractual deadlines.
• Engage with sub-contractors to support compliant project delivery.
• Request client shared folder access and upload completed lodgement evidence post-project completion.
• Travel to other sites as required to provide hands-on administrative support.
• Take part in ad hoc projects or initiatives to meet evolving business needs.

You’ll be someone who thrives on accuracy, organisation, and teamwork, with a proactive mindset and a genuine interest in helping projects succeed.

• Minimum 1 year of administrative experience.
• GCSEs and above.
• Strong IT skills, particularly Excel and Outlook.
• Excellent organisational and time management skills.
• Ability to work independently or collaboratively across multiple teams.
• Confident communicator with strong attention to detail.
• Ability to plan and meet tight deadlines.
• Full UK driving licence.
• Experience working within a geographically dispersed team using Microsoft Teams or similar tools.
• A basic understanding of retrofit processes and standards.

We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief.

Ready to make a difference — one home at a time?