Resident Liaison & Complaints Specialist

A leading construction and maintenance service provider is seeking a Resident Liaison Officer / Customer Complaints Officer to join their Responsive Maintenance Team based in Skelmersdale. This office-based role involves managing tenant complaints from start to finish, ensuring timely communication and resolution. Key responsibilities include booking works with contractors, liaising with clients, and attending meetings. This position requires strong organizational and communication skills, along with a commitment to quality service.
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