IT Support Engineer

Salary: £33,475 - 33,475 per year

• Experience in IT support, ideally as an IT Support Engineer, IT Technician, or in 2nd Line Support or a Service Desk role
• Strong knowledge of Microsoft Windows and Windows Server environments
• Experience with Active Directory and Microsoft 365
• Familiarity with Hyper‑V, SQL, networking, and ITSM platforms

• Deliver 1st and 2nd line IT support across the organisation
• Support Microsoft Windows desktop and server environments
• Manage Microsoft 365 and Active Directory
• Monitor infrastructure, backups, and security
• Support Hyper‑V and virtual environments
• Assist with SQL databases and business systems
• Administer telephony platforms
• Work on hardware refreshes and infrastructure projects
• Maintain documentation and IT standards
• Help drive continuous improvement across the IT function

• Active Directory
• Hardware
• Hyper‑V
• Support
• ITSM
• Microsoft 365
• SQL
• Security
• Windows
• Office 365

We are a stable, growing UK-wide specialist management organisation investing heavily in technology, digital transformation, and business growth. We are expanding our internal IT function and are looking for an experienced IT Support Engineer to join our technology team at our Skelmersdale headquarters on a permanent, office-based basis. This is a broad technical role with exposure to infrastructure, end-user computing, Microsoft technologies, telephony, networking, business systems, and ongoing improvement projects, offering genuine opportunities to develop alongside our continued growth and investment.