Senior Account Manager
Job in
Skelmersdale, Lancashire, WN8, England, UK
Listed on 2026-08-21
Listing for:
PHS Group Ltd.
Full Time
position Listed on 2026-08-21
Job specializations:
-
Sales
Account Manager, Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Senior Account Manager
Skelmersdale
Competitive Salary plus commission
Are you an experienced Account Manager who enjoys building long-term customer relationships and identifying opportunities to grow existing accounts?
Direct
365 are looking for a Senior Account Manager to take ownership of a portfolio of high-value customers, helping to maximise customer retention, increase customer lifetime value and introduce customers to the full range of Direct
365 products and services. This is an exciting opportunity to join a growing business where you'll play a key role in driving sustainable growth through proactive account management and customer development.
365 will involve:
- Managing and developing a portfolio of high-value customer accounts.
- Conducting regular account reviews to identify upselling and cross-selling opportunities.
- Building strong customer relationships to improve retention and customer satisfaction.
- Managing renewals and proactively addressing customer concerns to reduce churn.
- Working closely with internal teams to deliver an outstanding customer experience and identify growth opportunities.
365 will have:
- Proven account management experience within a B2B environment.
- Strong relationship-building and stakeholder management skills.
- Experience managing and developing customer portfolios.
- Evidence of growing revenue through upselling and cross-selling activities.
Position Requirements
10+ Years
work experience
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