Operations Manager Chinese speaking

About COROS

We are a sports technology company dedicated to developing the best training solutions for athletes worldwide. Our mission is to leverage technology to solve the challenges athletes and sports enthusiasts face, helping them train smarter and perform at their best. Our aim is to deliver the best product while staying approachable, customer-focused, and ensuring that customer feedback directly shapes our innovation.

Our team spans across the globe. Our hardware and product engineering power comes from our headquarters in China, whereas our local teams in North America and Europe run marketing, sales, operations, and customer support to stay firmly connected in the local communities we serve. We are a team of doers, creative heads, sports lovers, and curious learners who thrive on ownership, trust, flexibility and team spirit.

COROS is growing its team and looking for a UK Operations Manager based in the UK. This individual contributor position plays a crucial part in ensuring efficient and high-quality operational support for our global team. The ideal candidate will have strong project management expertise, hands-on experience in UK logistics, the ability to collaborate across international teams and timezones and will speak Madarin Chinese fluently.

• Manage 2B order processing from creation to fulfillment to ensure timely and secure deliveries, and be the main in-house contact point for our 2B customers.

• Manage the implementation of third-party logistics (3PL) partnerships for warehouses within the UK, including process integration.

• Continuously improve UK logistics and warehouse operations by monitoring performance and refining processes to increase efficiency and reduce costs.

• Oversee daily warehouse operations
  , including inbound and outbound shipments and inventory management.

• Troubleshoot operational challenges such as inventory discrepancies and shipping delays, maintaining effective communication with stakeholders.

• Analyze logistics and operational data to identify areas for improvement.

• Collaborate with other teams such as sales, customer service, and supply chain teams as well as our Chinese headquarter and global business headquarter in the USA to align operations with business needs.

• Provide data insights and reports on UK logistics and warehouse performance to support decision-making.

• Lead, mentor, and develop our Operations & Return Specialist UK.

Professional Background

• Experience: 5+ years of experience in operations, order fulfillment, or supply chain within the UK market, ideally in a fast‑paced environment.

• Education: Bachelor's degree in Logistics Management, Supply Chain Management, International Trade, Finance, or a related field preferred.

• Key competencies: Highly organized, proactive, and detail‑oriented, with the ability to solve complex operational challenges independently and communicate clearly and concisely.

• Operational skills: Strong problem‑solving and multitasking abilities, with a proven track record of translating operational data into practical process improvements.

Other Key Requirements

• Language: Fluency in Business English and Mandarin Chinese (written and spoken) to support close communication with our headquarters in China.

• Brand fit
  :
  Sports enthusiasm and genuine excitement to help us elevate sports performance for everyday and elite athletes through technology.

• Team spirit: A strong team player with a high sense of responsibility and willingness to support colleagues when needed.

• Leadership drive: Excitement to step into a first people leadership role

• Working time flexibility: The willingness to attend occiasional early morning or late afternoon meetings that come with our global setup and…