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Onboarding & Customer Experience Lead – Financial Advice

Job in Skipton, North Yorkshire, BD23, England, UK
Listing for: skipton
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 23000 - 29000 GBP Yearly GBP 23000.00 29000.00 YEAR
Job Description & How to Apply Below

Skipton is seeking a Customer Contact Lead in Skipton to own the onboarding journey for Financial Advice customers, keeping them informed and engaged. After a 3-month training at the Head Office, you will work in a hybrid role with a minimum of 3 days onsite weekly.

The role focuses on delivering excellent customer service, resolving complex queries, and collaborating with advisers and operations teams to ensure smooth progression and positive outcomes for customers.

This role is for the Onboarding & Customer Experience Lead – Financial Advice role at skipton.

Our organisation is growing, and we are hiring a Onboarding & Customer Experience Lead – Financial Advice in Skipton, England, United Kingdom.

This opportunity is for the Onboarding & Customer Experience Lead – Financial Advice role at skipton.

We are seeking a motivated Onboarding & Customer Experience Lead – Financial Advice to join skipton in Skipton, England, United Kingdom.

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