Regulatory & Compliance Lead

Hours:

This role is for a permanent position working full time, 35 hours per week. Closing Date:
Fri, 10 Jul 2026

Payments Regulatory & Compliance Lead to join the Group Finance team to support the Banking & Payments Operations Manager, ensuring that the Society’s payment systems and services comply with all relevant regulatory requirements and industry standards.

• Monitor regulatory changes and implement updates.
• Produce accurate payment regulatory reporting.
• Work closely with internal stakeholders to ensure compliance and mitigate payment-related risks.
• Ensure compliance with PSD2 and payment scheme regulations.
• Monitor, interpret and communicate changes in regulatory requirements related to payments.
• Manage the completion of regulatory submissions related to payments, ensuring accuracy and timelines (REP
  018 & REP
  020, ad hoc Material Incident Reporting).
• Respond to payment-related incidents and coordinate with relevant departments to implement corrective action.
• Develop and implement policies and procedures to ensure compliance with all applicable payment regulation.

• Detailed knowledge of PSD2, including requirements for payment service providers, Strong Customer Authentication (SCA), and open banking regulations.
• Understanding of PCI DSS requirements for protecting cardholder data and ensuring secure processing, transmission and storage of payment information.
• High level of accuracy in reviewing payment processes, regulatory documents and compliance reports.
• Experience in interpreting and implementing regulatory requirements within a business context.
• At least 2+ years experience in a regulatory or compliance role within the payments or financial services industry, with a focus on UK payment schemes.
• Professional payment qualification such as Certificate in Principles of Payments (CertPAY).

• Hybrid and flexible working where possible.
• Newly refurbished head office with a vibrant and collaborative working space.
• Annual discretionary bonus scheme.
• 25 days standard annual leave plus bank holidays, with an additional day per year of service up to a maximum of 30 days.
• Holiday trading scheme allowing the ability to buy and sell additional annual leave days.
• Matching employer pension contribution (up to 10% per annum).
• Colleague mortgage (conditions apply).
• Salary sacrifice scheme for hybrid & electric cars.
• Commitment to training and development.
• Private medical insurance for all colleagues.
• 3 paid volunteering days per annum.
• Diverse and inclusive colleague networks, including Carers and Pride Alliance groups.
• Cycle to work initiative and discounted gym membership.