Senior Manager, Technology

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• Senior Manager, Technology

Senior Manager, Technology

Skipton International

Full time :  Opened: 17/08/2026 Closes: 13/09/2026

We are seeking an experienced and forward-thinking Senior Manager - Technology to lead the delivery, operation and continuous improvement of our technology platforms, infrastructure and technical services.

As a key member of the Technology Leadership Team, you will play a critical role in translating business strategy into technology outcomes, ensuring that services are secure, resilient, scalable and cost-effective. Working closely with stakeholders across the business, you will drive operational excellence, support strategic transformation initiatives and help shape the future technology landscape.

This is an excellent opportunity for a technology leader who combines strategic vision with hands-on operational expertise and is passionate about delivering reliable, modern technology services within a regulated environment.

• Lead the end-to-end delivery of technology services across infrastructure, networks, platforms, end-user services and core business systems.
• Ensure high levels of availability, performance and resilience across all technology services.
• Own and continuously improve IT Service Management (ITSM) processes, including incident, problem, change and service request management.
• Drive adoption of modern service management practices, including monitoring, observability, automation and proactive operational management.
• Foster a service reliability mindset across technology teams.

• Oversee infrastructure, hosting and cloud services, ensuring platforms remain secure, scalable and cost-effective.
• Support the development and execution of cloud and platform strategies.
• Champion modern infrastructure practices, including automation, Dev Ops alignment and infrastructure-as-code methodologies.
• Ensure effective lifecycle management and optimisation of technology platforms.

• Maintain and enhance the organisation's technology security posture.
• Lead cybersecurity monitoring, controls and incident response activities.
• Oversee Business Continuity Planning and Disaster Recovery capabilities, ensuring resilience targets are achieved.
• Embed operational resilience principles and ensure services remain within agreed impact tolerances.
• Act as the senior escalation point for major security and resilience incidents.

• Develop and maintain technology policies, standards and procedures aligned with regulatory requirements and best practice.
• Ensure effective first-line risk ownership within Technology.
• Lead internal and external audit activities, delivering successful outcomes and continuous improvement.
• Maintain robust documentation, controls and compliance processes.

• Manage technology operational budgets and support strategic planning activities.
• Develop strong relationships with third-party suppliers and service providers, ensuring performance and contractual obligations are met.
• Lead technology procurement activities and contribute to vendor strategy.
• Drive cost optimisation initiatives while maximising value from technology investments.

• Support the CIO in shaping and delivering the Technology, Digital and Data strategy.
• Contribute to technology transformation programmes, digital innovation and AI adoption initiatives.
• Build strong partnerships with business stakeholders and technology teams to align services with organisational objectives.
• Provide regular reporting and insight on service performance, risks, security, resilience and operational effectiveness.

• Significant technology leadership experience, typically gained over 10-15 years or more in progressively senior roles.
• Proven success delivering technology strategy and operational excellence in complex environments.
• Experience with in Financial Services or another highly regulated industry.
• Strong understanding of modern technology ecosystems…