Platform Subplatform Lead: Vision, Delivery & Reliability

Hours

35 hours per week

Closing Date

Sat, 8 Aug 2026

We're looking for a Platform Manager – Identity to help shape and evolve one of the most critical technology capabilities within Skipton.

Identity sits at the heart of everything we do. It enables colleagues to work securely, protects our members, supports digital experiences and provides the foundations for trusted access across the organisation. As our Platform Manager for Identity, you'll play a pivotal role in ensuring these services remain secure, resilient and ready for the future.

This is an exciting opportunity to combine leadership, strategy and technology. You'll lead a multidisciplinary engineering team, define the future direction of the Identity platform and drive improvements that create value for both colleagues and members. From modernising capabilities and strengthening security to improving reliability and delivery performance, you'll help shape how Identity supports Skipton's wider technology transformation.

If you're passionate about technology leadership, building high-performing teams and creating secure, scalable platforms that make a real difference, we'd love to hear from you.

At Skipton, we're founded on fairness. We exist to do right by our members and we believe that starts with doing right by our people. S o whoever you are and whatever you bring, there's a place for you here and a genuine plan for where you go next.

What You'll Do

Technology, Transformation and Resilience

Every day at Skipton is innovation day. Join our Technology team and you'll discover that we're constantly focused on real challenges as we build the tools that get things done for our members, quicker than you imagine.

As Platform Manager for Identity, you'll be responsible for the vision, performance and continuous evolution of our Identity platform, ensuring it delivers secure, reliable and scalable services that support both current and future business needs.

Your Responsibilities Will Include

• Defining and evolving the Identity platform roadmap, aligned to business priorities and wider technology strategy.
• Leading and developing a multidisciplinary engineering team, creating an environment where people can learn, grow and perform at their best.
• Driving continuous improvement across delivery, reliability, quality and platform performance.
• Owning platform priorities and making informed decisions that balance customer outcomes, technical evolution and operational stability.
• Ensuring the platform operates securely and effectively whilst meeting regulatory, risk and compliance requirements.
• Managing operational performance, reducing service disruption and improving resilience across Identity services.
• Building strong relationships with engineering, architecture, security and business teams to maximise platform value.

What You'll Need

We're looking for someone who enjoys leading teams, solving complex challenges and creating technology platforms that deliver meaningful outcomes.

• Experience leading platform, engineering or technology teams within a complex environment.
• Strong leadership and coaching skills, with a proven ability to develop high-performing teams.
• Experience defining technology roadmaps and aligning delivery to strategic objectives.
• Strong stakeholder management skills, with the ability to influence colleagues at all levels.
• Experience working within Agile and iterative delivery environments.
• Knowledge of risk management, governance, compliance and audit requirements.
• A passion for continuous improvement, operational excellence and delivering value to customers and colleagues.

What Success Looks Like

Success in this role is measured by the value, reliability and outcomes delivered through the Identity platform.

• Build a clear and compelling vision for the future of the Identity platform.
• Deliver a reliable, secure and scalable platform that supports business growth.
• Improve operational performance, resilience and service quality.
• Create high-performing engineering teams that are engaged, collaborative and empowered.
• Deliver measurable improvements in flow, quality and customer outcomes.
• Strengthen the platform's security, compliance and governance posture.

What's In It For You?

Your work matters.

And the way we reward you matters, too.

At Skipton, we offer pay and benefits that really do make life better, together with a genuine thank you for making a difference.

• Annual discretionary bonus scheme
• 25 days standard annual leave plus bank holidays, rising by one day per year of service to a maximum of 30 days
• Matching employer pension contribution of up to 10%
• Colleague Mortgages and access to Skipton products and services at discounted rates
• Flexible working to help balance your commitments
• Private medical insurance
• Health and wellbeing app
• Volunteering opportunities
• Cycle to work scheme
• Discounted gym memberships
• Lifestyle perks such as a Home and Tech voucher, which can be used at John Lewis, Currys and IKEA

About Skipton

We're here to make life better for our members.

Our story began in 1853 in…