Senior Manager

Senior Manager, Change

Skipton International
Full time
:
Opened: 09/07/2026
Closes: 31/07/2026

We're looking for an experienced Senior Manager, Change to join our Technology and Change leadership team at Skipton International, based in Guernsey or Jersey. This is a senior, hands‑on role with enterprise‑wide accountability for the governance, prioritisation and delivery of a complex change portfolio. You will champion modern change practices, embed a proportionate change framework, and ensure initiatives deliver safely with measurable value.

Working closely with the CIO, Executive Committee and Board, you'll lead project managers, business analysts and the PMO, shaping a product‑aligned, agile approach that supports the business strategy. Strong executive presence, commercial acumen and influencing skills are essential.

• Define and continuously improve enterprise change frameworks, standards and governance.
• Ensure consistent, high‑quality delivery with clear outcomes and benefits.
• Own portfolio budgeting, cost forecasting and benefits realisation across opex and capex.
• Ensure all material changes have robust impact assessments, readiness plans and approvals.
• Provide clear reporting on progress, risks, dependencies and critical path.

• Oversee the end‑to‑end change portfolio across projects and programmes.
• Ensure prioritisation aligned to capacity, strategic value and funding.
• Identify and manage cross‑programme risks, dependencies and delivery conflicts.
• Embed best practices including critical path analysis and PI planning.
• Maintain standardised portfolio reporting and demand vs capacity discipline.

• Build trust, credibility and influence at all levels.
• Drive effective executive sponsorship and decision‑making.
• Coach leaders to maximise adoption and value.
• Deliver high‑quality ExCo and Board communications.
• Proactively address stakeholder risks impacting delivery or outcomes.

• Establish and lead a Change community of practice and change champions.
• Build internal capability through training and coaching.
• Define quality standards and ensure proportionate change delivery.
• Manage supplier partnerships to balance capacity and specialist skills.
• Embed continuous improvement across the Change function.

• Ensure all initiatives have clear, measurable benefits.
• Own and track benefits realisation plans against agreed baselines.
• Monitor and explain variance between planned and realised benefits.
• Report financial, operational, risk and customer outcomes.
• Ensure strong audit and assurance outcomes.

• Lead delivery across waterfall, agile, SAFe and hybrid models.
• Drive adoption of agile and product‑centric ways of working.
• Manage resourcing against demand to inform prioritisation decisions.
• Ensure operational readiness before go‑live.
• Enable smooth transition of change into BAU.

• Improve change success rates, quality, cycle time and risk outcomes.
• Champion transparency, accountability and collaboration.
• Reduce reactive and high‑risk change through stronger planning and governance.
• Strengthen organisational change maturity with robust regulatory outcomes.

• Degree‑educated or equivalent experience.
• Project or programme delivery qualifications (e.g. PRINCE2, MSP, APM, PMI, Scrum Master, AgilePM or equivalent).
• ITIL Foundation (desirable).

• Strong executive and Board‑level stakeholder management and influencing skills.
• Deep knowledge of change methodologies (e.g. Prosci, Kotter) applied at scale.
• Strong commercial and financial acumen.
• Proven ability to build and lead high‑performing change teams.
• Confident decision‑maker with a curious, challenging mindset.
• Clear communicator able to simplify complex information.

• 10+ years' experience in private sector organisations, including Financial Services.
• Senior leadership of enterprise‑level change portfolios.
• Track record delivering complex, high‑profile change end‑to‑end.
• Strong understanding of operational processes, technology and business change.
• Experience delivering change from inception through adoption and benefits realisation.

• Channel Islands Financial Services regulatory knowledge.
• Formal change management accreditation (e.g. PROSCI, APMG).